Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Monitored student classroom and outdoors activities to promote student safety.
Maintained positive attitude and affirmatively communicated with each student.
Interacted physically and verbally with students throughout each day.
Offered student support through special accommodations, extra assistance, and assessments.
Substitute Teacher
Kelly Educational Services
Greenville, SC
03.2016 - 03.2020
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Supervised lunchroom and recess activities.
Inside Sales Representative
Waste Pro
Sanford FL
11.2007 - 06.2012
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.