Angie Gooding

• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
• Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
• Resolved customer complaints and maintained clean and tidy checkout area.

• Enhanced customer satisfaction by efficiently handling transactions.
• Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.

waited on customers and took orders for pastry and deli counter, both in person and over the phone for in house orders and holiday gatherings.

• Gave animals proper attention to promote secure environment in owner's absence.
• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Communicated professionally with pet owners via phone, email and text.
• Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.

• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items and join reward programs.
• Maintained cash drawer of $100 or more per shift.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Collected and authorized payments of guests.
• Worked flexible schedule and extra shifts to meet business needs.

• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Trained new employees and delegated daily tasks and responsibilities.
• Enforced company policies and regulations with employees.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Managed overstocking, restocking and inventory control procedures during my shift.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained financial accuracy when handling revenue each day.
• Rotated merchandise and displays to feature new products and promotions.

Helped customers deposit, and withdrawal money from their accounts.

• Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
• Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed..