Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Amy Jackson

LaFayette,GA

Summary

Dynamic Project Manager with a proven track record at Collier County Florida, adept at driving multimillion-dollar contracts and enhancing customer relationships. Skilled in budgeting and conflict resolution, I excel in leading teams to achieve operational excellence while implementing strategic improvements that boost efficiency and performance.

Overview

1
1
Certification

Work History

Project Manager

IH/GDI
Chattanooga, TN
  • Hiring manager for 60+ employees, full and part-time.
  • Responsible for weekly payroll reconciliation, training, employee issue resolution, and on-site customer relationships.
  • Managed supplies and equipment to ensure best of class customer service.
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
  • Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.

Operations Manager

Odonata Facility Service
  • Hiring manager for a team of 3-8 employees, full and part time.
  • Responsible for sales and contract negotiations.
  • Trained staff to improve performance.
  • Managed vendor accounts, payroll, and daily journals.
  • Responsible for local and federal tax filings.

Project Manager

Collier County Florida
  • Hiring manager for 120+ employees, full and part-time.
  • Directly responsible for a large multimillion-dollar business contract covering 158 buildings spread across 2300 square miles.
  • Increased billed hours and collections while simultaneously developing a strong interpersonal relationship with the customer.
  • Initiated system-wide improvements in scheduling and supply costs.
  • Created annual budgets for the project.
  • Advised other departments on best practices related to managing large-scale projects.
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks.

Education

Associate of Applied Business - Law & Paralegal Studies

Florida Business College
Collier County, Florida
01.1991

Skills

  • Project management
  • Payroll reconciliation
  • Interpersonal skills
  • Conflict resolution
  • Coaching and mentoring
  • Budgeting
  • Contract negotiation
  • Customer relationship management
  • Team leadership
  • Planning and scheduling
  • Team collaboration
  • Microsoft Project
  • Adaptability

Affiliations

  • Most valuable employee for 2 months in a row
  • Employee of the Year 2008
  • Most creative

Certification

  • Sales in the Janitorial section
  • Management
  • Design Microsoft

Timeline

Project Manager

IH/GDI

Operations Manager

Odonata Facility Service

Project Manager

Collier County Florida

Associate of Applied Business - Law & Paralegal Studies

Florida Business College

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