Amy Jeffreys
Bloomington,IL
Summary
I am a personable individual with 9 years' experience in marketing and sales, strongly in the medical field. I serve as a reliable middle person in streamlining processes, improving workflows, and providing education. I have emersed myself in the community and can contribute that to my personal success and business growth. I am passionate about helping people and making team members feel important and heard. I am a lifetime learner and I strive to be a part of a strong leadership team, where employees, and their families are valued.
Overview
12
12
years of professional experience
Work History
Practice Liaison
Fort Jesse Imaging Center & Gale Keeran Center For Women
Normal , IL
02.2013 - Current
- Responsible for marketing and outbound sales effort in volume-driven, outpatient medical imaging center
- Consistently bring in higher volume year over year
- Recovered missed volume from pandemic downtime
- Develop and maintain relationships with area providers and key decision makers
- Modality, drug, and workflow education
- Direct patient marketing efforts to advocate patient choice
- Maintain visible presence in local community by attending various functions both business and consumer-related to promote awareness
- Log sales efforts and track new business via GoldMine (CRM)
- Analyze referral trends and determine needs to maintain and grow relationships
- Write and edit marketing/advertising content
- Manage clinician access to images/reports
- Seek out new exams to perform and specialty PET tracers to increase volume
- Assist internally with employee engagement and celebrate wins
- Participated in team-building activities to enhance working relationships
- Event planning and fundraising efforts
Customer Service Representative
MedSource LLC
Bloomington , IL
01.2010 - 01.2012
- CSR for durable medical equipment serving the central IL and Chicago-land territory
- Worked with sales reps and physicians' offices to obtain clinical information to ensure insurance coverage
- Worked with patients to coordinate delivery/set-up and ensure safety
- Specialization in lymphedema and arterial pumps
Department Manager
Von Maur
Normal , IL
05.2010 - 12.2010
- Promoted within my first year to department manager
- Encouraged employees to meet personal and department goals
- Conducted employee reviews
- Worked with high-end merchandising representatives to achieve brand standards and maximize sales
Education
Associate Degree - Radiography
Heartland Community College
Normal, IL12.2013
Bachelor's Degree - Communications
Illinois State University
Normal, IL05.2008
Skills
- Leadership
- Sales
- Interpersonal
- EPIC and Merge EHR systems
- PACS
- CRM - GoldMine
- Social media
Affiliations
- BNI
- Professional Women of McLean County
- McLean County Chamber of Commerce
- Former BN Jaycee
- Former Pink Partners of the Community Cancer Center board member
Timeline
Practice Liaison
Fort Jesse Imaging Center & Gale Keeran Center For Women
02.2013 - Current
Department Manager
Von Maur
05.2010 - 12.2010
Customer Service Representative
MedSource LLC
01.2010 - 01.2012
Associate Degree - Radiography
Heartland Community College
Bachelor's Degree - Communications
Illinois State University
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