Amy-Jo Jones
Highland Falls ,New York
Summary
Proven Paralegal with a track record of enhancing attorney support and client communication at the Law Office of Rachel Flanagan Frost, esq. Specializes in office administration and notary public services, adept at multitasking and prioritizing with a focus on improving client relations and legal document organization. Demonstrates exceptional PC proficiency and interpersonal skills. Flexible hard worker ready to learn and contribute to team success.
Overview
6
6
years of professional experience
Work History
Paralegal
Law Office of Rachel Flanagan Frost, esq.
Fishkill, New York
09.2016 - 10.2018
- Drafted correspondence to clients and other attorneys.
- Maintained client files according to established protocols.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Provided administrative support such as answering phones or scheduling appointments.
- Organized client calendars, prepared mailings and handled high call volumes.
- Facilitated communication between attorneys, clients, witnesses, and court personnel.
- Performed administrative duties such as photocopying, scanning, and organizing legal documents.
- Assisted in drafting and reviewing legal correspondence, including letters, emails, and faxes.
- Organized legal documents in company filing systems and databases.
Receptionist
Constantine Cannon Llp - Whistleblower Practice
Manhattan, New York
09.2012 - 10.2015
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Assisted with special projects assigned by management when required.
- Organized conference room reservations for meetings or events.
Education
Bachelor of Arts - Criminal Justice
St. Thomas Aquinas College
Sparkill, NY12-2011
Skills
- Client communication
- Administrative support
- Notary public
- Attorney support
- Office administration
- Calendar oversight
- Telephone skills
- Multitasking and prioritization
- PC proficient
- Customer/Client relations
Timeline
Paralegal
Law Office of Rachel Flanagan Frost, esq.
09.2016 - 10.2018
Receptionist
Constantine Cannon Llp - Whistleblower Practice
09.2012 - 10.2015
Bachelor of Arts - Criminal Justice
St. Thomas Aquinas College
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