Summary
Work History
Education
Skills
Timeline
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Amy Johnson

SAN ANTONIO,Texas

Summary

Dynamic professional with a strong work ethic and exceptional problem-solving aptitude, previously at Mossrock Gaming. Proven ability to enhance guest experiences through effective communication and event coordination. Skilled in equipment maintenance and crowd management, consistently delivering high levels of satisfaction while adhering to safety procedures and policies.

Work History

Gameroom Attendant

Mossrock Gaming
  • Memorized games and rules to facilitate positive entertainment experience.
  • Facilitated birthday parties and special events to deliver high levels of guest satisfaction.
  • Communicated proactively with guests to troubleshoot problems and provide guidance.
  • Adhered to fire safety regulations for facility usage regarding capacity and fire marshall restrictions.
  • Stocked and maintained game room tokens, cards and board games for patron convenience.
  • Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.

Horse Trainer

Lonesome Dove Land and Cattle
  • Scheduled farrier and vet appointments regularly.
  • Prepared horses for specific competitions or tasks.
  • Provided treatment for minor horse injuries.
  • Rode horses to meet required pace or timed work and executed jump-outs to develop skills and compliance of individual animals.
  • Directed other horse trainers and stable hands to complete training and maintenance tasks requested by owners or needing urgent attention.
  • Inspected, prepared, cleaned, disinfected, and maintained comfortable horse stable and enclosures.
  • Rode horses in training sessions and provided feedback on track performance.
  • Advised students on standard riding gear, proper use and basic care and maintenance.
  • Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge, and skills of more advanced riders.
  • Managed feeding, rugging and general stable procedures, communicating issues, or significant maintenance requirements to management when necessary.

Groomer

Welcome Arabians
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Applied dip for mange and parasite control.
  • Administered anal gland expression to prevent discomfort and infections in pets.
  • Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
  • Educated visitors and staff on proper animal care and handling.
  • Cleaned animals' eyes to prevent eye infections and keep pet vision clear.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.

Education

Graduate Certificate -

Tom C Clark Highschool
San Antonio, TX
1984

Skills

  • Equipment calibration
  • Facility monitoring
  • Security awareness
  • Building rapport
  • Game rules
  • Age verification
  • Machine operation
  • Incident reporting
  • Party hosting
  • Rules enforcement
  • Strong work ethic
  • Sales and upselling
  • Time management
  • Crowd management
  • Public relations
  • Event coordination
  • Equipment maintenance
  • Flexible schedule
  • Cash handling
  • Policy compliance
  • Time management abilities
  • Safety procedures
  • Self motivation
  • Serve refreshments
  • Customer assistance
  • Problem-solving aptitude
  • Reliability
  • Multitasking Abilities
  • Positive attitude
  • Flexibility
  • Conflict management
  • Stress management
  • Adaptability and flexibility
  • Organizational skills

Timeline

Gameroom Attendant

Mossrock Gaming

Horse Trainer

Lonesome Dove Land and Cattle

Groomer

Welcome Arabians

Graduate Certificate -

Tom C Clark Highschool

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