Amy Jones
Joshua,TX
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unit Secretary
Texas Health Harris Methodist Hospital
Cleburne, TX
07.2023 - Current
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Prepared documents for signature by physicians or other authorized personnel.
- Processed physician orders ensuring accuracy of documentation prior to submission for approval.
- Coordinated with other departments to ensure timely delivery of services to patients.
- Distributed incoming mail throughout the hospital in a timely manner.
- Answered phone calls to provide assistance, information and medical personnel access.
- Monitored unit supply levels and notified management of ordering needs.
Waitress Trainer
Del Norte Tacos
Godley, TX
05.2021 - 07.2024
- Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting.
- Provided guidance to new waiters in learning the menu items and their ingredients.
- Demonstrated proper methods of taking orders from customers accurately and efficiently.
- Instructed waiters on how to respond appropriately to customer complaints or inquiries.
- Monitored compliance with sanitation regulations while maintaining a safe working environment for all employees.
- Assisted in developing strategies for improving the overall quality of food service delivered by wait staff members.
Education
Bachelor of Science - Nursing
Midwestern State University
Wichita Falls, TX12-2025
Associate of Science - Nursing
Tarrant County College District
Fort Worth, TX05-2025
Associate of Arts -
Tarrant County College District
Fort Worth, TX12-2023
Skills
- Nursing unit operations
- Strong Organization
- Appointment Scheduling
- Conflict resolution techniques
- Inpatient Care
- Customer Service
- Clinical Support
- Coaching and Mentoring
- Team motivation
- Strong leadership
Certification
- BSL trained and certified
Timeline
Unit Secretary
Texas Health Harris Methodist Hospital
07.2023 - Current
Waitress Trainer
Del Norte Tacos
05.2021 - 07.2024
Bachelor of Science - Nursing
Midwestern State University
Associate of Science - Nursing
Tarrant County College District
Associate of Arts -
Tarrant County College District