Summary
Work History
Education
Skills
Timeline
Generic
Demetria Harding

Demetria Harding

Charlotte ,NC

Summary

Proven Unit Secretary at Atrium Healthcare, I excelled in streamlining patient care processes, enhancing satisfaction significantly. Expert in EMR/EHR and adept in conflict resolution, my proactive approach and organizational skills led to improved efficiency in nursing station operations. Specialized in maintaining patient confidentiality and adept in medical records management, my contributions were pivotal in optimizing healthcare delivery.

Work History

Unit Secretary

Atrium Healthcare
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.

Education

N/A - Office Systems Technology

Beaufort Tech Lowcountry
Beaufort, SC
11.1998

Skills

  • Incoming call reception
  • Customer service
  • Strong organization
  • Telephone reception
  • Appointment scheduling
  • Incoming call management
  • HIPAA compliance
  • Patient chart maintenance
  • Unit secretary training
  • Patient scheduling
  • EMR / EHR
  • Medical office administration
  • Patient scheduling expertise
  • Medical records maintenance
  • Nursing station operations
  • Clinical support
  • Patient records maintenance
  • Patient data confidentiality
  • Professional telephone etiquette
  • Appointment setting
  • Conflict resolution techniques
  • Detail-oriented approach
  • Patient confidentiality practices
  • Inpatient care
  • Insurance verification
  • Medical records management
  • Call light responses
  • Nursing unit operations
  • Patient appointment coordination

Timeline

Unit Secretary

Atrium Healthcare

N/A - Office Systems Technology

Beaufort Tech Lowcountry

Similar Profiles

CREATE PROFILE
Demetria Harding