Amy Jones
Ennis,TX
Summary
Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team. Dependable parts sales professional with team player mentality and focus on maximizing revenue and customer satisfaction. Seeks out opportunities to increase sales and promote customer loyalty. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Parts Associate
United Ag & Turf
Ennis, TX
11.2023 - Current
- Conducted regular cycle counts as part of the overall inventory control process.
- Ensured inventory accuracy through regular cycle counts and physical inventories.
- Provided exceptional customer service to ensure customer satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong relationships with customers by providing personalized assistance and support.
Parts Manager
Zimmerer Kubota
Cleburne, TX
06.2018 - 11.2023
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Conducted regular follow-up calls with customers after resolving their issues.
- Managed scheduling, training and inventory control.
- Analyzed sales figures and planned inventory control strategies accordingly.
- Organized backroom stock to ensure efficient inventory control.
Education
High School Diploma -
Joshua High School
Joshua, TX05-1991
Skills
- Parts identification
- Training and coaching
- Problem-solving skills
- Stock control
- Clean driving record
- Warehouse operations
- Verbal and written communication
- Maintenance schedules
- Shipping and receiving
- Cycle counting
- Ordering parts
- Customer service
- Up-selling strategies
- Stock number and pricing data
- Email communication
- Invoice processing
Languages
English
Professional
Timeline
Parts Associate
United Ag & Turf
11.2023 - Current
Parts Manager
Zimmerer Kubota
06.2018 - 11.2023
High School Diploma -
Joshua High School
Similar Profiles
Clyde EdmonsonClyde Edmonson
Heavy Equipment Delivery Driver at United Ag& TurfHeavy Equipment Delivery Driver at United Ag& Turf
Troy RussellTroy Russell
Maintenance at United Ag & TurfMaintenance at United Ag & Turf
Bronc DavisBronc Davis
Parts Sales Associate at United Ag & TurfParts Sales Associate at United Ag & Turf