Amy Jordan
Burbank,CA
Summary
Worked in retail for many years then moved over to wholesale, account management and visual management. Currently own a retail store specializing in vintage
Overview
15
15
years of professional experience
Work History
Business Owner
Slone Vintage
09.2014 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Sales Account Manager
G-Star RAW
06.2012 - 10.2014
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between customer service and sales teams.
- Implemented effective sales strategies to expand market share within the assigned territory.
- Analyzed and reported on customer activity, business trends and areas of concern.
- Anticipated clients' needs by staying in touch on regular basis.
- Developed and maintained long-term relationships with key clients for sustained growth. Such as Zappos, Revolve and Amazon
West Coast Sales Manager
Brunello Cucinelli
02.2009 - 06.2012
- Increased sales revenue by developing and implementing effective sales strategies.
- Conducted market research to stay informed of industry trends, adjusting sales tactics accordingly for maximum impact.
- Provided excellent customer support, addressing concerns promptly and ensuring satisfaction for increased retention rates.
- Improved team performance through regular training sessions, coaching, and performance evaluations.
- Keeping visual standards updated on a regular basis
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Entrepreneurial personality
- Relationship Building
- Business Planning
- Purchasing and planning
- Sales Planning
Timeline
Business Owner
Slone Vintage
09.2014 - Current
Sales Account Manager
G-Star RAW
06.2012 - 10.2014
West Coast Sales Manager
Brunello Cucinelli
02.2009 - 06.2012