Amy J. Perkins
Olympia,WA
Overview
5
5
years of professional experience
Work History
HIM Technician
Providence Centralized Services
Olympia, WA
03.2022 - Current
- HIM Lead to a staff of 8
- Scheduling shifts for the team
- Answering questions
- Training new team members
- Protected the security of medical records to ensure that confidentiality was maintained
- Reviewed records for completeness, accuracy, and compliance with company policy
- Released information only to persons or agencies according to HIPAA regulations
- Operated office equipment and used word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, and medical records
- Maintained medical records, technical libraries, and correspondence files
- Performed various clerical and administrative functions, such as ordering and maintaining an inventory of supplies
- Communicated with customers by telephone or in person to provide information about services
- Maintained knowledge of current policies and security practices
- Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer
- Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Computed, recorded, and proofread data and other information, such as records or reports
- Reviewed files, records, and other documents to obtain information to respond to requests
- Resolved customer complaints or answered customers' questions regarding policies and procedures
- Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, corrected errors or problems
- Implemented corporate or departmental policies, procedures, and service standards in conjunction with management
- Trained or instructed employees in job duties or company policies
- Reviewed records or reports pertaining to activities such as shipping to verify details, monitored work activities, or evaluated performance
- Interpreted and communicated work procedures and company policies to staff
- Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency
- Monitored the facility to ensure that it remains safe, secure, and well-maintained
- Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution
- Confirmed appointments with patients
- Verified information and requested more records for referral to our clinic
- Contacted other offices for records
- Performed general office duties, such as ordering supplies, maintaining records management database systems
- Answered telephones and gave information to callers, take messages, or transferred calls to appropriate individuals
- Created and managed paper or electronic filing systems, recorded information, updated paperwork, or maintained documents, correspondence, or other material.
- Complete forms in accordance with company procedures.
HIM Technician Lead
Providence Swedish
Olympia, WA
02.2021 - 02.2022
- Managed patient health records, ensuring accuracy and compliance with regulatory standards.
- Processed medical documentation, facilitating timely access to information for healthcare providers.
- Assisted in training new staff on electronic health record systems and data entry protocols.
- Coordinated with clinical teams to resolve discrepancies in patient data efficiently.
Education
Bachelor of Applied Science - Health Information Management
Tacoma Comm College
01-2022
Associate of Arts - Paralegal Studies
South Puget Sound CC
01-2003
Bachelor of Arts - Sociology
Winona State University
01-2003
High School Diploma - undefined
Red Wing Central High School
01-1990
Skills
- Detailed knowledge of HIPAA
- Knowledge of multiple EHRs Doclinks, Allscripts, Epic
- Dependable
- Honest
- Committed
- Organized
- Meets deadlines
- Manage resources
- Project oriented
Timeline
HIM Technician
Providence Centralized Services
03.2022 - Current
HIM Technician Lead
Providence Swedish
02.2021 - 02.2022
Associate of Arts - Paralegal Studies
South Puget Sound CC
Bachelor of Arts - Sociology
Winona State University
High School Diploma - undefined
Red Wing Central High School
Bachelor of Applied Science - Health Information Management
Tacoma Comm College
EMPLOYMENT HISTORY
- Providence Centralized HIM 2021- Present
- Providence Pulmonary & Sleep Medicine 2016 - 2021
- South Sound Pulmonary & Sleep Medicine 2004 – 2016
- Mason General Hospital 2002 – 2004
- South Puget Sound Community College 2001 – 2003
- St. James Hotel 1998 - 2000
EDUCATION/TRAINING
- HIPAA Compliance Meeting Meaningful Stage 2, National Seminars 2012
- HIPPA and Medical Records Law: Meeting the Privacy and Security Regulations, Cross Country Education - 2011
- Advanced Microsoft Excel II, Rockhurst University Continuing Education - 2008
- Medical Insurance Coding for the Medical Office, South Sound CC, 2006
- Medical Terminology I & II, South Puget Sound CC, 2005