Lenee Church
Oklahoma City,OK
Summary
Dedicated health information management professional with over 11 years of experience in electronic health records. Proven ability to enhance documentation accuracy, streamline workflows, and ensure patient confidentiality while assisting in training staff on best practices.
Overview
16
16
years of professional experience
1995
1995
years of post-secondary education
Work History
HIM Technician
Dean McGee Eye Institute
Oklahoma City, Oklahoma
09.2014 - Current
- Managed patient health information for accuracy and compliance.
- Processed medical records for timely access and retrieval.
- Coordinated with healthcare staff to ensure proper documentation practices.
- Maintained confidentiality of sensitive patient information consistently.
- Trained new staff on health information management protocols and systems.
- Utilized electronic health record systems to streamline workflows and improve access.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Processed incoming mail, faxes, emails or other forms of communication related to patient's health information.
- Answered inquiries from patients and and or their families about their medical records.
- Provided guidance and assistance to other HIM staff on departmental procedures.
- Performed data entry to update patient information in a timely manner.
- Assisted in the preparation of documents for filing and scanning into electronic health record systems.
- Utilized computer applications such as word processing, spreadsheets and databases to maintain patient data.
- Executed release of information requests according to established policies and procedures.
- Retrieved archived medical records from offsite storage as requested by physicians or other authorized personnel.
- Reviewed medical records for completeness, accuracy and compliance with regulatory standards.
- Met needs of physicians and other treating team members with timely retrievals of patient medical records.
Assistant Manager
Dollar General Market
Oklahoma City, Oklahoma
07.2013 - 09.2014
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on company policies and customer service standards.
- Ensured merchandise was stocked, organized, and displayed effectively.
- Handled customer inquiries and resolved issues promptly.
- Assisted in inventory management and loss prevention strategies.
- Monitored store cleanliness and maintained safety standards.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Temporary Employment
Millennium Management
Oklahoma City, Oklahoma
10.2009 - 07.2013
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked in different health facilities assisting in their Medical Records departments.
- Worked at the Midwest City Sugery center auditing charts to ensure records were signed and correct.
Education
Del City High School
Del City, OKSome College (No Degree) - Psychology
Rose State College
Oklahoma City, OKSkills
- Health information management
- Electronic health records
- Compliance auditing
- Data entry and retrieval
- HIPAA regulations
- Medical record processing
- Document management
- Patient confidentiality
- Effective communication
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Clinical documentation
- Release of information
- HIM software proficiency
- Medical record auditing
- Patient privacy
- HIPAA compliance
- Records retention
- Healthcare data standards
- Health information systems
- Document scanning
- Medical office procedures
- Medical terminology
- Healthcare compliance
- Records management practices
- Patient confidentiality maintenance
- Health information systems usage
- Electronic health records proficiency
- Critical thinking capacity
- Professionalism
- Continuous improvement
Timeline
HIM Technician
Dean McGee Eye Institute
09.2014 - Current
Assistant Manager
Dollar General Market
07.2013 - 09.2014
Temporary Employment
Millennium Management
10.2009 - 07.2013
Del City High School
Some College (No Degree) - Psychology
Rose State College