Amy K
Fort Myers
Summary
Result-driven Senior Director of Technology with deep experience in leading cross-functional teams to drive product development and improve technical operations. Significant strengths include strategic planning, project management, and team leadership. Guided successful transitions to new tech systems and streamlined processes for efficiency in previous roles. Known for innovative problem-solving skills, fostering collaboration, and driving business growth through technology advancements.
Overview
3
3
years of professional experience
Work History
Senior Director of Technology
House Nez CPA
Bloomington
08.2022 - Current
- Resolved complex technical problems using sound problem solving techniques.
- Implemented change management procedures designed to minimize disruption during upgrades or migrations.
- Developed and implemented strategies to leverage existing technology investments and develop new capabilities that meet business objectives.
- Coordinated communication between multiple departments regarding technology issues or projects.
- Created budgets for IT initiatives including capital expenditures and operating costs.
- Managed a team of IT professionals, providing guidance, support, and mentorship in order to ensure successful project completion.
- Collaborated with stakeholders to identify areas for improvement in technology infrastructure and processes.
- Led technology strategy to enhance operational efficiency across accounting practices.
- Collaborated with stakeholders to identify technology needs and prioritize projects.
- Monitored vendor performance against SLAs to ensure quality delivery of services.
- Managed third-party vendors and client IT teams to effectively and efficiently deliver solutions.
- Analyzed workflows and established priorities for daily operations.
- Provided company users with tech support for IT problems and account maintenance.
- Recruited, trained and supervised IT department staff.
- Met with stakeholders to collaborate and resolve problems.
- Controlled operational IT budget and expenditures within department parameters.
- Examined metrics and prepared IT project progress reports.
Education
Bachelor of Science - Business Administration
MN School of Business
Minneapolis, MN06-2006
Skills
- Change management
- Technology strategy
- Budget management
- Vendor management
- IT support
- Systems integration
- Process optimization
- Stakeholder engagement
- Team leadership
Timeline
Senior Director of Technology
House Nez CPA
08.2022 - Current
Bachelor of Science - Business Administration
MN School of Business