Shashi Ayachitam
Framingham,MA
Summary
As a visionary IT Leader with over two decades of experience and deep expertise in Property & Casualty insurance, I champion digital transformation initiatives. Leveraging emerging technologies, I drive growth and align technology strategies with corporate objectives, significantly enhancing customer engagement. My expertise spans software development, cloud strategies, and information security, complemented by strategic InsureTech partnerships and effective global team management, to spark notable innovations. Dedicated to fostering a culture of innovation and operational excellence, I inspire my teams to develop pioneering, customer-centric solutions. Embracing technology as a critical strategic asset, I am committed to securing market leadership and nurturing sustainable value creation—a testament to my dedication to not just meet but redefine industry standards.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Director of Technology
The Norfolk & Dedham Insurance
Dedham, MA
08.2012 - Current
- Led strategic initiatives to optimize technology investments and advance business-aligned IT capabilities.
- Directed an IT team, fostering a culture of success through mentorship and robust project management.
- Partnered with business units to refine technology infrastructure, enhancing operational efficiency.
- Implemented secure network designs ensuring compliance with HIPAA and PCI-DSS standards.
- Developed IT budgets, prioritizing cost-effective solutions to boost operational efficiency.
- Instituted SLAs with internal stakeholders, guaranteeing swift issue resolution.
- Set enterprise IT standards, including security, data privacy, disaster recovery, and performance metrics.
- Negotiated with vendors for technology acquisitions, maintaining strict quality standards.
- Oversaw vendor performance, aligning service delivery with established SLAs.
- Evaluated technology trends, advising on necessary system changes or upgrades.
- Conducted IT risk assessments to identify and mitigate security vulnerabilities.
- Developed and executed a comprehensive business continuity strategy for data protection.
- Enhanced security posture through regular testing and the deployment of penetration testing tools.
IT Manager
The Norfolk & Dedham Insurance
Dedham, MA
08.2008 - 08.2012
- Partnered across departments to craft innovative solutions for complex challenges.
- Monitored IT trends to guide system upgrades and enhancements.
- Managed the creation of databases, websites, and mobile applications.
- Collaborated with vendors on contract negotiations and product selection.
- Enhanced customer service through strategic technology enhancements.
- Established and updated technology roadmaps to meet business goals.
- Refined system designs to better align with business needs and expectations.
- Provided solution architectures that met business needs and upheld industry standards.
Enterprise Architect
The Norfolk & Dedham Insurance
Dedham, MA
08.2005 - 07.2008
- Formulated and executed enterprise architecture strategies, including roadmaps and governance frameworks.
- Researched emerging technologies to uncover business opportunities and drive cost efficiencies.
- Architected complex technical solutions that aligned with corporate goals.
- Evaluated IT infrastructure to pinpoint enhancements and propose modifications.
- Tracked performance metrics to ensure adherence to service level agreements.
- Produced comprehensive documentation, such
- as diagrams, workflows, and user stories, for clarity and guidance. 7. Advised on technology platform selection through cost-benefit analysis.
- Facilitated departmental coordination for seamless migration to modern systems.
- Guaranteed compliance with standards like ISO 27001 and NIST 800-53.
- Contributed to the development of application development policies and procedures.
- Leveraged scripting for process automation, enhancing efficiency.
- Developed application frameworks, standardized procedures, and oversaw the delivery process.
Senior Software Engineer
ADP
Framingham, MA
07.2001 - 07.2005
- Crafted solutions aligned with business requirements and customer satisfaction.
- Guided junior staff in coding standards and problem-solving methods.
- Worked with teams to deliver projects on schedule.
- Wrote technical documentation, including design specifications and user guides.
- Identified and implemented automation for manual processes.
Enterprise Software Engineer
AOL.com
Mountain View, CA
06.2000 - 07.2001
- Designed user interfaces, database schemas, application logic, and automated processes.
- Detected and strategized enhancements for system optimization.
- Managed source control and versioning for production software components.
- Addressed and resolved coding challenges through effective bug identification and swift resolutions.
Software Engineer
State Farm Insurance Inc
05.1998 - 06.2000
- Developed software solutions based on user requirements and drafted technical specifications.
- Collaborated with cross-functional teams to maintain quality assurance during development.
- Identified and corrected defects in existing software systems.
Education
Chief Technology Officer Program -
Wharton Executive Eduction
12-2023
MBA -
University of Massachusetts Amherst
Amherst, MA01-2010
Master of Liberal Arts - Computer Science And Programming
Harvard Extension School
01-2004
Bachelor of Engineering -
Osmania University
01-1998
Skills
Strategic Leadership:
Strategic Planning, Business Planning, Innovation Management, Change Management, Project Management, Quality Control
Technical Proficiency:
Information Security, Technology Integration, Infrastructure Management, System Architecture, Machine Learning, Business Intelligence, Analytics
Operations & Financial Management:
Operations Management, Budget Administration, Cost Savings, KPI Tracking, IT Service Management
Risk & Compliance:
Risk Management, Compliance Oversight, Disaster Recovery
Team & Stakeholder Management:
Staff Management, Training and Mentoring, Staffing and Recruiting, Contractor Oversight, Contract Management, Negotiation
Process Optimization:
Business Process Improvement, Analytics, Quality Control
Certification
- Certified Information Systems Security Professional (CISSP)
- Sun Certified Enterprise Architect
References
References available upon request.
Timeline
Senior Director of Technology
The Norfolk & Dedham Insurance
08.2012 - Current
IT Manager
The Norfolk & Dedham Insurance
08.2008 - 08.2012
Enterprise Architect
The Norfolk & Dedham Insurance
08.2005 - 07.2008
Senior Software Engineer
ADP
07.2001 - 07.2005
Enterprise Software Engineer
AOL.com
06.2000 - 07.2001
Software Engineer
State Farm Insurance Inc
05.1998 - 06.2000
Chief Technology Officer Program -
Wharton Executive Eduction
MBA -
University of Massachusetts Amherst
Master of Liberal Arts - Computer Science And Programming
Harvard Extension School
Bachelor of Engineering -
Osmania University
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