Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Amy Kadam

Tallahassee,FL

Summary

Highly motivated and knowledgeable Student talented at learning quickly and adding value to any team. Experienced in leading front-of-house operations with emphasis on customer satisfaction, team management and optimized workflow. Strengths lie in strong communication skills, conflict resolution and maintaining high standards of service. Demonstrated success in transforming hostessing teams to improve efficiency and guest experience. Known for creating welcoming atmospheres that have consistently enhanced customer loyalty and positive reviews.

Overview

2
2
years of professional experience

Work History

Hostess Manager

Aarus Multicuisine Restaurant
Tallassee, FL
06.2022 - Current
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
  • Provided support to other departments as needed such as bussers, servers or bartenders when necessary.

Education

Bachelor of Science - Marketing

Tallahassee Community College
Tallahassee, FL

Skills

  • Positive and professional
  • POS system operations
  • Effective customer upselling
  • Sales and Marketing
  • Customer Service

Languages

Hindi
Native/ Bilingual
Marathi
Native/ Bilingual
Urdu
Professional

Affiliations

  • Dancer/Choreographer
  • Writing

References

References available upon request.

Timeline

Hostess Manager

Aarus Multicuisine Restaurant
06.2022 - Current

Bachelor of Science - Marketing

Tallahassee Community College

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Amy Kadam