Open To Work
Natasha Selby
Davenport
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
13
13
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
Hostess Manager
Gaylord Palms Resort & Convention Center
Kissimmee
06.2015 - 05.2017
- Managed hostess team to ensure efficient guest seating and flow.
- Coordinated with restaurant staff to maintain service standards and guest satisfaction.
- Trained new hostesses on customer service protocols and reservation systems.
Clerk
Valencia Community collage
Kissimmee
10.2012 - 06.2015
- Managed daily office operations and maintained organized filing systems.
- Processed student registrations and updated records in the database.
- Assisted with scheduling appointments for faculty and staff meetings.
- Assisted customers with inquiries and complaints in a professional manner.
- Utilized computer software programs to create reports, labels, forms.
Server
Gaylord Palms Resort & Convention Center
Kissimmee
06.2017 - 05.2023
- Provided exceptional customer service to enhance guest experiences at a luxury resort.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Maintained cleanliness and organization of dining areas for optimal guest enjoyment.
- Managed guest inquiries and resolved issues to ensure satisfaction during their stay.
- Set up and arranged dining spaces for special events and functions efficiently.
- Demonstrated teamwork by supporting colleagues during busy shifts in high-pressure environments.
Bartender/Server
Renaissance Hotel
Kissimmee
03.2023 - 11.2025
- Prepared and served a variety of cocktails and beverages to guests.
- Managed inventory levels, restocking supplies as needed for efficient service.
- Provided exceptional customer service, ensuring guest satisfaction at all times.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
Education
Liberty High
Kissimmee, FLSome College (No Degree) - Nursing
Valencia College
Orlando, FLSkills
- Beverage preparation
- Inventory management
- Menu knowledge
- POS operation
- Event coordination
- Problem solving
- Time management
- Effective communication
- Conflict resolution
- Attention to detail
- Work under pressure
- Professional appearance
- New hire training
- Customer service expertise
- Marketing and sales experience
Certification
CPR
HHA
FOOD HANDLING
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$0/hr - $1000/hrTimeline
Bartender/Server
Renaissance Hotel
03.2023 - 11.2025
Server
Gaylord Palms Resort & Convention Center
06.2017 - 05.2023
Hostess Manager
Gaylord Palms Resort & Convention Center
06.2015 - 05.2017
Clerk
Valencia Community collage
10.2012 - 06.2015
Liberty High
Some College (No Degree) - Nursing
Valencia College