Amy Karmeisool
Independence,LA
Summary
Dynamic Store Manager with a proven record in driving team performance and enhancing customer satisfaction. Expertise in training, problem-solving, and strategic planning to achieve organizational goals.
Overview
23
23
years of professional experience
Work History
Store Manager /Store Manager District Trainer
The Children's Place
Hammond, LA
09.2009 - Current
- Led store operations, ensuring optimal inventory management and visual merchandising standards.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Developed team performance through training and mentoring, fostering a collaborative work environment.
- Assess performance and deliver appropriate level of feedback or action within the Performance Management Cycle to ensure consistent performance.
- Evaluate associate performance against organizational objectives, determines appropriate annual rating, and delivers review.
- Analyzed sales data to identify trends and implement strategic initiatives driving revenue growth.
- Executed loss prevention strategies, minimizing shrinkage while maintaining a safe shopping environment.
- Developed and executed strategic plans to drive organizational growth and increase market share.
Assistant Manager
New York & Company
Hammond, LA
06.2004 - 09.2009
- Led team in achieving sales goals through effective staff training and performance management.
- Developed and implemented visual merchandising strategies to enhance product displays and customer engagement.
- Streamlined inventory management processes, improving stock accuracy and reducing excess inventory levels.
- Conducted regular performance evaluations, providing constructive feedback to optimize staff productivity and morale.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Completed store opening and closing procedures by counting drawers and managing security.
Rental Sales Agent
Enterprise Rent-A-Car
Hammond, LA
08.2003 - 05.2004
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed vehicle inventory and ensured optimal fleet availability for customers.
- Conducted thorough vehicle inspections to maintain safety and quality standards.
- Processed rental agreements efficiently, ensuring compliance with company policies.
Education
Bachelor of Science - Management
Southeastern Louisiana University
Hammond, LA05-2003
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
Timeline
Store Manager /Store Manager District Trainer
The Children's Place
09.2009 - Current
Assistant Manager
New York & Company
06.2004 - 09.2009
Rental Sales Agent
Enterprise Rent-A-Car
08.2003 - 05.2004
Bachelor of Science - Management
Southeastern Louisiana University