Amy Kavanagh
Springfield,LA
Summary
Accomplished Senior Clinical Specialist at Medtronic, leveraging clinical expertise and exceptional training skills to enhance customer relations and team collaboration. Proven track record in performance improvement and problem-solving, achieving significant advancements in clinical support and education. Demonstrates adaptability and critical thinking, ensuring high reliability and effective multitasking in fast-paced environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Clinical Specialist
Medtronic
01.2018 - Current
- Technical Support / Clinical Support
- Represents CAS during ablations procedures to provide troubleshooting and other technical assistance
- Facilitated communication between different departments, streamlining interdisciplinary collaboration on complex cases
- Receives technical inquiries by customers. Researches solutions to questions or problems (e.g., Catheter, Console, Generator support)
- Educates and trains physicians, hospital personnel and office staff on technical matters relating to products and related procedures.
- One-on-one training sessions
- In-service education programs
- Seminars and/or outside symposiums
- Assists RM and field training department in educating/training new Clinical Specialists and Account Managers
- Provided ongoing education and training for staff members, fostering a culture of continuous learning and professional growth
- Established and maintained relationships with customers, hospitals and physicians and obtained new users for products and services
- Sales Support
- Updates sales representatives concerning procedure. Immediately notifies Account Manager regarding issues or problems requiring follow-up
- Serves as effective representative to physicians and support staff regarding products, service and support
- Promotes the safe and effective use of products and related procedures
- Understands national, regional and territory sales objectives
- Works in partnership with Account Manager to achieve and exceed goals
- Facilitated communication between different departments, streamlining interdisciplinary collaboration on complex cases
- Mentored clinical specialists, contributing to their career advancement and skill development
- Increased professional and technical knowledge by attending educational workshops, reviewing publications, establishing personal networks and participating in professional societies.
Clinical Research Associate
Intact Vascular
01.2017 - 01.2018
- Maintained site monitoring schedules to facilitate effective communication with members of clinical team
- Reviewed clinical data, source documentation, case report forms and investigative site regulatory files to verify accuracy and completion
- Conducted initiation, monitoring and closeout visits to verify study procedures, regulatory documents and data completion
- Implemented electronic data capturing systems to adhere with clinical research guidelines
- Collaborated with cross-functional teams to successfully meet project timelines
- Traveled to investigative sites to conduct site qualification, initiation, interim monitoring and close-out visits to maintain and enforce regulatory compliance
- Facilitated timely resolution of issues through effective communication with investigators, sponsors, and other stakeholders.
- Maintained comprehensive knowledge of applicable regulations and guidelines, ensuring full compliance throughout all stages of clinical trials.
Cath Lab Special Procedure Tech III
Memorial Medical Center
05.2005 - 01.2017
- Ensured patient safety during procedures by adhering to stringent infection control standards and maintaining a sterile environment in the Cath Lab
- Maintained up-to-date knowledge of catheterization lab techniques and best practices through continuous professional development and education initiatives
- Assisted physicians as a scrub technician
- Assisted physicians by obtaining equipment as a circulator
- Monitored patient vitals during many different procedures
- Experience with coronary interventions, CTO's, insertion of PPM/ICD, AAA repair, multiple periperal interventions, electrophysiology/ablation procedures
- Mentored and trained new staff
Clinical Specialist
Veryan Medical
12.2015 - 12.2016
- Technical Support / Clinical Support
- Receives technical inquiries by customers. Researches solutions to questions or problems
- Educates and trains physicians, hospital personnel and office staff on products and related procedures
- One-on-one training sessions
- In-service education programs
- Seminars and/or outside symposiums
- Provided ongoing education and training for staff members, fostering a culture of continuous learning and professional growth
- Established and maintained relationships with customers, hospitals and physicians
- Serves as effective representative to physicians and support staff regarding products, service and support
- Promotes the safe and effective use of products and related procedures
Clinical Trial Manager
Prairie Education and Research Cooperative
07.2013 - 11.2015
- Integrates PERC’s mission and vision in the daily tasks through dedication to quality improvement and collaborative working relationships
- Full commitment to Quality Assurance, Medicare compliance, and the Health Information Portability and Accountability Act (HIPPA) as defined by PERC policy and Federal Government
- Knowledge and compliance with all OSHA guidelines
- Maintains strict confidentiality of sensitive material and information
- Responsible for study setup to include notification of appropriate hospital personnel, completion of regulatory documents, etc.
- Participates in continuing education of research staff
- Participates in activities such as continuing education, community work, and quality improvement to promote professional development
- Demonstrates professional commitment through effective leadership skills, i.e., interpersonal relationships, delegation, team building, and conflict management
- Demonstrates a knowledge and compliance with GCP guidelines in the conduction of research trials
- Reads and organizes study protocols to facilitate efficient implementation
- Manages proper storage setup and care of all study supplies
Radiology Technician/Combat Medic
US Army
05.1999 - 06.2007
Education
High School Diploma -
Lanphier High School
Springfield, IL05-1998
Skills
- Clinical expertise
- Training and mentoring
- Performance improvement
- Customer relations
- Teamwork and collaboration
- Problem-solving abilities
- Effective communication
- Organizational skills
- Critical thinking
- Adaptability and flexibility
- Reliability
- Multitasking
Certification
- Registered Radiologic Technologist (R.T.(R)) - American Registry of Radiologic Technologists (ARRT) - ID 355699
Timeline
Senior Clinical Specialist
Medtronic
01.2018 - Current
Clinical Research Associate
Intact Vascular
01.2017 - 01.2018
Clinical Specialist
Veryan Medical
12.2015 - 12.2016
Clinical Trial Manager
Prairie Education and Research Cooperative
07.2013 - 11.2015
Cath Lab Special Procedure Tech III
Memorial Medical Center
05.2005 - 01.2017
Radiology Technician/Combat Medic
US Army
05.1999 - 06.2007
- Registered Radiologic Technologist (R.T.(R)) - American Registry of Radiologic Technologists (ARRT) - ID 355699
High School Diploma -
Lanphier High School
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