Amy Kim
Albany,NY
Summary
Adaptable team player thriving in fast-paced environments. Experienced with inventory management and stockroom organization. Utilizes attention to detail and efficient restocking methods to support smooth operations. Knowledge of teamwork and adaptability to meet changing demands.
Overview
26
26
years of professional experience
Work History
Data Entry Indexer / Front Desk Receptionist
SecureScan LLC
Menands, NY
01.2024 - 05.2026
- Indexed and processed high-volume New York State insurance and disability documentation with accuracy
- Managed front desk operations and multi-line phone systems
- Greeted visitors and assisted with incoming inquiries
- Processed USPS Form 1583 identity verification documentation
- Maintained confidential records and organized digital files using established procedures
Order Picker / Order Checker
Darby Dental Supply
Guilderland, NY
04.2021 - 10.2023
- Verified customer orders for accuracy in a high-volume environment
- Maintained quality standards and attention to detail
- Assisted with inventory and order processing responsibilities
Sales Associate/E-Commerce Assistant/Key Holder
Peter Harris Clothes
Latham, NY
11.2010 - 03.2020
- Provided excellent customer service and handled customer concerns
- Managed opening and closing procedures as a trusted key holder
- Assisted with online order processing and inventory tasks
- Supported daily store operations and team needs
Clerk / Phone Operations / Supervisor
Capital OTB
Schenectady, NY
01.2000 - 01.2008
- Managed high-volume customer phone operations and data entry, ensuring accurate information handling
- Executed accurate transaction processing in compliance with regulatory standards
- Processed transactions accurately in a regulated environment
- Maintained professionalism while resolving customer concerns, enhancing customer satisfaction
Education
GED -
General Education Diploma
Albany, NY04.1994
Skills
- Customer service
- Team training
- Heavy lifting
- Workplace cleanliness
- Merchandise display
- Stock replenishment
- Stock organization
- Product merchandising
- Stockroom arrangements
- Storeroom organization
- Sales floor replenishment
- Return processing
- Product sorting
- Stock rotation
Timeline
Data Entry Indexer / Front Desk Receptionist
SecureScan LLC
01.2024 - 05.2026
Order Picker / Order Checker
Darby Dental Supply
04.2021 - 10.2023
Sales Associate/E-Commerce Assistant/Key Holder
Peter Harris Clothes
11.2010 - 03.2020
Clerk / Phone Operations / Supervisor
Capital OTB
01.2000 - 01.2008
GED -
General Education Diploma