Sarahi Victor
Oklahoma City,OK
Summary
Goal-driven with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Delivers dynamic service and positive relationships with guests and coworkers. Skilled in working under pressure and adapting to new situations and challenges.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Front Desk Receptionist/Data Entry
James Tax Service
Oklahoma City, OK
01.2024 - 04.2026
- Greeted clients and visitors warmly at the reception area.
- Managed phone calls, directing inquiries to appropriate staff members.
- Scheduled appointments and maintained organized calendars for tax professionals.
- Processed client information using office management software efficiently.
- Assisted clients with forms and documentation for tax services.
- Maintained a clean and welcoming front desk environment daily.
Meter/Weigh clerk
Presort First Class
Oklahoma City, OK
03.2021 - 02.2023
- Operated sorting machines to categorize mail based on size and destination.
- Processed incoming mail for efficient distribution and timely delivery.
- Maintained accurate records of mail sorting and dispatch activities.
- Assisted coworkers with complex sorting tasks to ensure smooth workflow.
- Trained new employees on mail processing protocols and safety practices.
- Monitored inventory of supplies to ensure operational readiness at all times.
- Performed data entry tasks to update customer accounts records.
Busser/Hostess
Los Vaqueros mexican restaurant
Oklahoma City, OK
06.2018 - 08.2019
- Bussed and reset tables in an orderly fashion.
- Provided prompt beverage service to enhance customer satisfaction.
- Cleaned and sanitized tables to maintain a welcoming dining environment.
- Monitored dining room cleanliness and addressed any spills or messes immediately.
- Wiped down and cleaned chairs, booths, and highchairs.
- Interacted with customers to create a welcoming atmosphere and improve satisfaction.
- Coordinated tasks with team members during busy shifts to maintain smooth operations.
- Maintained a friendly attitude towards customers at all times.
Education
High school diploma -
U. S. Grant High School
Skills
- Front desk operations
- Appointment scheduling
- Customer service
- Email correspondencee
- Document processing
- Data entry accuracy
- Office management software
- Office supplies inventory management
- Office supplies ordering
- Recordkeeping efficiency
- Problem solving
- Researching skills
- Attention to detail
- Organizational skills
- Listening skills
- Telephone etiquette
- Communication skills
- Telephone etiquette
Certification
Driver's License
Languages
English - Fluent, Spanish - Fluent
Timeline
Front Desk Receptionist/Data Entry
James Tax Service
01.2024 - 04.2026
Meter/Weigh clerk
Presort First Class
03.2021 - 02.2023
Busser/Hostess
Los Vaqueros mexican restaurant
06.2018 - 08.2019
High school diploma -
U. S. Grant High School