Amy Kimble
Zanesville,OH
Summary
Accomplished manager with a proven track record at Zemba Companies, adept in operations management and team leadership. Excelled in enhancing customer satisfaction and streamlining supply chain operations, demonstrating exceptional organizational and multi-tasking skills. Fostered strong community and vendor relationships, significantly improving service quality and operational efficiency.
Overview
22
22
years of professional experience
Work History
Ries Portalet Manager
Zemba Companies
3401 East Pike
05.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed 9-10 CDL Drivers along with 2 Administrative Assistants.
- Manage office daily invoicing, budget, confidential data.
- Oversee multiple shops/yards trucks and equipment.
- Maintain all vehicle and equipment maintenance with a budget.
- Evaluations,Disciplinary Action along with approving payroll.
- Build strong Relations with community Businesses and public.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Developed and implemented strategies to maximize customer satisfaction.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Admissions Coordinator/Supply Controller
Select Medical
2000 Tamarack Road Newark Ohio
06.2003 - 05.2018
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Verified all medicare and medicaid benefits.
- Manged office staff of 2 registered nurses and assistant. Worked closely with Doctors and case managers.
- Ordered hospital supplies and equipment.
- Managed a supply budget.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Developed admissions policy, outlining rules and procedures compliant with government regulations.
Education
No Degree - Classes in Assoc Degree in Business And Marketing
Zane State College
Zanesville, OHHigh School Diploma -
Zanesville High School
Zanesville, OH05-1992
Skills
- Customer service
- Team leadership
- Time management
- Excellent Computer Skills
- Organization
- Multi Tasker
- Staff management
- Relationship building
- Operations management
- Coaching and mentoring
- Operate large vehicles,skids,bulldozer and pull trailers
Languages
English
Full Professional
Interests
- Offering time and support to shelters for the homeless, women, and animals
- Youth Development Programs
- Camping
- Traveling,cruising
Timeline
Ries Portalet Manager
Zemba Companies
05.2021 - Current
Admissions Coordinator/Supply Controller
Select Medical
06.2003 - 05.2018
No Degree - Classes in Assoc Degree in Business And Marketing
Zane State College
High School Diploma -
Zanesville High School