Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Knott

Wakeman,OH

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Special Resident Counselor/ previous House coordinator

Passavant Memorial Homes
Pittsburgh, PA
04.2017 - Current
  • Special Resident counselor assisting individuals with intellectual disabilities, administering medication, grooming, bathing, meal preparation, transporting to and from appointments
  • Promoting philosophy, talents, initiative and leadership skills that will assure every individual and family member the utmost in quality support care
  • As a house coordinator I trained in medication administration and other on the job trainings, took call offs, filled open shifts and did payroll.

cashier/stock

Walmart
11.2014 - 04.2017
  • Cashed customers out, cashed paychecks, took returns back and kept front end stocked and clean
  • Stocked new items nightly and kept store clean and organized.

Education

High school diploma -

Firelands High School
Oberlin, OH
06.2004

Skills

  • Professional boundaries
  • Client Advocacy
  • Self-care strategies
  • Empathy Development
  • Daily living assistance
  • Safety practices
  • Meal Preparation
  • Role Modeling
  • Client Relationship Management
  • Interpersonal Relationships
  • Policy Enforcement
  • Behavior monitoring
  • Resident monitoring
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • HIPAA Compliance
  • Effective Communication
  • Active Listening
  • Mental health awareness
  • Safety Standards and Compliance
  • Conflict de-escalation
  • Staff Communication
  • Positive Reinforcement
  • Emotional Support
  • Safety Protocols
  • Task Prioritization
  • Resident satisfaction
  • Resident Supervision
  • Behavioral Management
  • Conflict Resolution
  • General Housekeeping
  • Incident Reporting
  • Staff Training
  • Resident support
  • Progress Documentation

Timeline

Special Resident Counselor/ previous House coordinator

Passavant Memorial Homes
04.2017 - Current

cashier/stock

Walmart
11.2014 - 04.2017

High school diploma -

Firelands High School
Amy Knott