Amy Krawczyk
P.O. Box 2063 Aquebogue
Summary
Dynamic business owner, and teacher with expertise in customer relations and small business operations. Proven ability to enhance client experiences through effective project management and staff training, ensuring operational efficiency and satisfaction.
Overview
13
13
years of professional experience
Work History
Owner
Tupelo Honey Catering
Aquebogue, NY
01.2018 - Current
- Managed catering operations, ensuring timely execution of events and client satisfaction.
- Developed and maintained supplier relationships to source high-quality ingredients effectively.
- Led a team of culinary professionals, providing training and mentorship to enhance skills and efficiency.
- Streamlined menu planning processes, incorporating seasonal ingredients and customer preferences for improved offerings.
- Designed and coordinated memorable weddings and social events to enhance client experiences.
Bartender
Vineyard Caterers and Montauk Downs
Aquebogue, NY, Montauk, NY
05.2018 - 11.2024
- Created signature cocktails by blending flavors tailored to client preferences.
- Managed bar inventory and ordered supplies to maintain operational efficiency.
- Trained new staff on cocktail preparation and customer service standards.
- Streamlined drink preparation processes, enhancing service speed during peak hours.
- Mentored junior bartenders on advanced mixology techniques and service excellence standards.
- Coordinated special event beverage services, ensuring seamless execution and guest satisfaction.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Waitress/Bartender
Russ Moran Catering
Hampton Bays, NY
05.2013 - 11.2015
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to streamline order accuracy and timing.
- Trained new team members on service standards and operational procedures.
- Managed table assignments effectively, optimizing seating arrangements for efficiency.
Education
Bachelor of Arts - English
Dowling College
Oakdale, NYMaster of Science - English And Education
Dowling College
Oakdale, NYMaster of Science - Educational Technology
Long Island University
Greenvale, NYSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Business management
- Project estimating
- Staff management
- Marketing
- Team oversight
- Financial management
- Staff hiring
- Business launch
Accomplishments
- Used Microsoft Excel and Google Sheets to develop inventory tracking spreadsheets.
- Developed self checkout capabilities by introducing Square Space for The Terrace and Montauk 360 at Montauk Downs.
Timeline
Bartender
Vineyard Caterers and Montauk Downs
05.2018 - 11.2024
Owner
Tupelo Honey Catering
01.2018 - Current
Waitress/Bartender
Russ Moran Catering
05.2013 - 11.2015
Bachelor of Arts - English
Dowling College
Master of Science - English And Education
Dowling College
Master of Science - Educational Technology
Long Island University