Amy Laird
Ephrata
Summary
QA Generalist with a strong background in document management and quality assurance. Expertise in document review, managing proprietary information, and implementing process improvements. Adept at using analytical skills to support operational excellence and customer satisfaction.
Overview
11
11
years of professional experience
Work History
QA Generalist
Moses Lake Industries
07.2015 - Current
- Verified accuracy of data in documents before they were released into circulation.
- Applied analytical skills to troubleshoot and address Certificate of Analysis (CoA) discrepancies.
- Identified and implemented process enhancements to improve overall efficiency.
- Conducted audits of physical files against electronic records stored in the system.
- Collaborated with team members to develop effective strategies for achieving project objectives.
- Prioritized and organized tasks to efficiently accomplish goals.
- Managed database containing current and previously enrolled documents.
- Informed relevant stakeholders about changes in product specifications and documents to ensure alignment.
- Managed proprietary information
Education
Bachelor of Arts - Business, Marketing, Design, Textiles
Washington State University
Pullman, WA12-1993
Skills
- Document management proficiency
- Document Control Requirements
- Continuous Improvement
- Quality assurance review
- Timeline Development
- Integrity and Honesty
- Analytical Thinking
- Problem-Solving
- Change Management
- Process Improvement
Timeline
QA Generalist
Moses Lake Industries
07.2015 - Current
Bachelor of Arts - Business, Marketing, Design, Textiles
Washington State University