Amy Laird
Ephrata,WA
Summary
Team player with a detail-oriented focus. Enthusiastic hard worker with experience to resolve issues and implement better processes and procedures. Motivated employee with desire to take on new challenges.
Knowledgeable with broad background in various functions of Quality. Demonstrated success in streamlining processes and improving operational efficiency. Proven ability in problem-solving and effective team collaboration.
Overview
11
11
years of professional experience
Work History
QA Generalist
Moses Lake Industries
07.2015 - Current
- Verified accuracy of data in documents before they were released into circulation.
- Collaborated to meet project goals.
- Conducted audits of physical files against electronic records stored in the system.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Effective problem solving to resolve CoA issues.
- Identify and drive continuous improvement.
- Managed database containing current and previously enrolled documents.
- Created and maintained detailed product specifications.
- Knowledge of principles and practices of the ISO 9001 standard.
- Ensured all relevant stakeholders were informed about changes in product specifications and documents.
Education
Bachelor of Arts - Business, Marketing, Design, Textiles
Washington State University
Pullman, WA12-1993
Skills
- Documentation skills
- Quality Assurance
- Document Control Requirements
- Continuous Improvement
- Technical review
- Timeline Development
- Integrity and Honesty
- Analytical Thinking
- Problem-Solving
- Change Management
- Process Improvement
- Issue Resolution
Timeline
QA Generalist
Moses Lake Industries
07.2015 - Current
Bachelor of Arts - Business, Marketing, Design, Textiles
Washington State University