Amy La Vallee
Lake Havasu City,AZ
Summary
Skilled and reliable professional with extensive experience in both animal healthcare and customer service roles, notably as a Lead Veterinary Technician at GQ Emergency Veterinary and Specialty Center. Excelled in emergency care, anesthesia monitoring, and fostering teamwork. Proven track record of enhancing operational efficiency and elevating customer satisfaction through expert care and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Driver, Assistant Manager
Domino's Pizza
Lake Havasu City, Arizona
08.2024 - Current
- Utilized GPS navigation system for efficient routing of deliveries.
- Adhered to company policies related to safe driving practices, including speed limits and defensive driving techniques.
- Recruited and trained new employees to meet job requirements.
- Maintained up-to-date knowledge of company products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Created reports on sales trends, inventory levels, and financial data.
Lead Veterinary Technician
GQ Emergency Veterinary and Specialty Center
Gilbert, Arizona
06.2022 - 08.2024
- Conducted initial exams on pets, took vital signs and collected samples for lab.
- Advised owners on how to administer prescribed medications at home.
- Operated anesthesia, oxygen and monitoring equipment.
- Monitored patient health, including vitals and post-operative care.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Administered anesthesia to animals prior to surgical procedures.
- Obtained relevant health history and information from clients to maintain medical charts.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided first aid treatments for minor injuries or illnesses until a veterinarian was available.
- Assisted veterinarians in performing medical procedures, such as administering vaccinations and drawing blood.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
Education
High School Diploma -
Poston Butte High School
San Tan Valley 05-2021
Paramedicine
Mohave Community College
Kingman, AZSkills
- Dependable and reliable
- Safe driving
- Teamwork and collaboration
- Customer interaction
- Multitasking and organization
- Thoracic and abdominal radiograph
- Pre-anesthetic preparation
- Cytocentesis
- Animal restraint
- Jugular intravenous catheterization
- Closed-chest CPR
- Intravenous injection
- Animal behavior observation
- Surgical preparation
- Blood collection
- Anesthesia monitoring
- Emergency care
- IV placement
- Maintaining treatment notes
Certification
- Basic Life Support (BLS): Human and Animal
References
References available upon request.
Timeline
Delivery Driver, Assistant Manager
Domino's Pizza
08.2024 - Current
Lead Veterinary Technician
GQ Emergency Veterinary and Specialty Center
06.2022 - 08.2024
High School Diploma -
Poston Butte High School
Paramedicine
Mohave Community College
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