Amy Legra
Summary
Committed and Hardworking, having experience with dealing with conflicts of any sorts. Wanting to be more out there and open to different things.
Overview
2
2
years of professional experience
Work History
Cashier
Superfresh Food Markets
Bloomfield, NJ
09.2022 - 08.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Helped customers complete purchases, locate items, and join reward programs.
Retail Sales Associate
Kohl's
Clifton, NJ
10.2021 - 01.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
- Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.
- Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
No Degree - Nursing
Fairleigh Dickinson University
Teaneck, NJ05.2027
High School Diploma -
Bloomfield High School
Bloomfield, NJ06.2023
Skills
- Adaptability
- Conflict resolution
- Time Management
- Patient
- Ability to help others
Affiliations
- Ice Skating
- Gym
- Morning Runs/Walks
- Singing
- Music
Timeline
Cashier
Superfresh Food Markets
09.2022 - 08.2023
Retail Sales Associate
Kohl's
10.2021 - 01.2022
No Degree - Nursing
Fairleigh Dickinson University
High School Diploma -
Bloomfield High School