Excel
Amy Leonetti
Spokane,WA
Summary
Dedicated Management professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Store Manager
Nike
03.2019 - Current
- Grew sales from 3 million to 8 million in 6 years
- Developed realistic strategies, improving sales through operations and training
- Number 1 store in the company for customer service for 3 years
- Promoted to district operations manager while still maintaining store manager responsibilities.
- 20% + YOY increase in sales
- Lowest shrink in the West Coast.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Owner
Lularoe
06.2015 - 03.2019
- Owner and operator of a home-based business
- I select the styles that are most in demand for the market through careful market research.
- Annual income 65,000
- Recruited and lead a team of downlines to produce 12,000 in sales monthly.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Account Executive
Hourglass
02.2013 - 05.2015
- Directly managed 5 Sephora accounts
- Tasked with development of training materials and identification of business growth opportunities.
- Regularly met with management teams to align trainings with store initiatives
- Submitted daily reports and regularly earned the top producer in my market.
- Drove sales up 40% YOY.
- Appointed trainer of the year by Sephora.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Flagship Store Manager
Sephora
02.2009 - 12.2013
- Managed the highest producing Sephora in Washington
- Lead a team of 70 employees and 5 managers
- Increased the revenue of the store 13+% YOY
- Responsible for hiring, training and coaching team members
- Recognized for my strength in hiring top talent and identifying team success and driving results through strategy and planning
- Lowest turnover in district.
- Developed a strong team culture through effective communication, training, and performance evaluations.
Education
Bachelor in Business Administration -
Washington State University
Skills
- Project Management
- Employee Training
- Payroll Management
- Loss Prevention
- Supply Ordering
- Retail Inventory Management
- Team Development
- Operations Management
- Training and mentoring
- Strategic thinker
- Recruiting and Hiring
- Store operations
Accomplishments
- Supervised team of 40 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Exceeded monthly store sales goal 6 years in a row.
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office
Workday
Kronos
Interests
Dirtbike
Camping
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementStock Options / Equity / Profit SharingPersonal development programsCompany CultureTimeline
Store Manager
Nike
03.2019 - Current
Owner
Lularoe
06.2015 - 03.2019
Account Executive
Hourglass
02.2013 - 05.2015
Flagship Store Manager
Sephora
02.2009 - 12.2013
Bachelor in Business Administration -
Washington State University