Amy L Grant
Hilham,TN
Summary
Achieved sales growth by supporting teams through efficient operational management.,Enhanced workflow efficiency and team collaboration, resulting in faster task completion.,Increased organizational performance through meticulous attention to detail.,Improved team morale by demonstrating authoritative yet fair leadership.,Boosted customer satisfaction through excellent communication and service delivery.,Reduced operational delays by managing time effectively in varying volume scenarios.,Minimized financial discrepancies through accurate cash control and variance management.,Expanded service offerings by integrating loan and tax preparation procedures.,Elevated team performance by excelling in independent and collaborative assignments.,Advanced operational efficiency by rapidly acquiring new technical skills.,Exceeded performance targets by consistently prioritizing task completion.,Optimized business operations by independently solving routine issues.,Strengthened workforce capability through effective training and development initiatives.,Earned the prestigious 2025 Circle of Excellence award from Dollar General for outstanding store management.
Overview
21
21
years of professional experience
Work History
Store Manager / Sales DM
Hanes Brands Corporation
Nashville, TN
07.2022 - 06.2024
- Key Responsibility:
- -Staff Management: Recruiter, Interview,Hiring, Supervising
- - Inventory Management Ordering Merchandise, Managing Stock Levels
- - Financial Management Accountability Cash Control Procedure
- - Customer Service Providing Excellent Service and Resolving Issues
- - Store Operations Maintaining Clean and Well Stocked Store Safe Environment for Employees and Customers
- - Policy Implementation Enforcing Policies and Procedures
- Training Of New Store Managers Following Up on Issues Once New Store Managers are Placed.
- High Volume Sales
Store Manager, Training Store Manager
Dollar General
Lebanon, TN
07.2024 - Current
- Key Responsibility:
- -Staff Management: Recruiter, Interview,Hiring, Supervising
- - Inventory Management Ordering Merchandise, Managing Stock Levels
- - Financial Management Accountability Cash Control Procedure
- - Customer Service Providing Excellent Service and Resolving Issues
- - Store Operations Maintaining Clean and Well Stocked Store Safe Environment for Employees and Customers
- - Policy Implementation Enforcing Policies and Procedures
- Training Of New Store Managers Following Up on Issues Once New Store Managers are Placed.
- High Volume Sales
Manager
Aldi
Nashville, TN
11.2016 - 01.2021
- Hold associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies.
- Develop and maintain effective working relationships with team members, management, and customers.
- Coordinate work handoffs and schedules with other Shift Managers.
- Evaluate the performance of associates and mentor underperforming employees on ways to improve.
- Oversee day-to-day operations and special projects in a fast-paced setting.
- Implement mentoring programs to bring new staff up to speed quickly.
Inbound Stower
Amazon
Murfreesboro, TN
06.2018 - 11.2018
- Kept shipping supplies at optimal level to meet delivery needs.
- Managed daily tasks and sought ways to go beyond requirements.
- Met targets consistently, working hard with an attention to detail.
- Worked with managers to address problems.
- Completed assignments with strong focus on quality and performance.
Manager
Kirkland’s Home
Cookeville, TN
02.2017 - 05.2018
- Assisted customers with inquiries and complaints, fostering positive experiences and satisfaction.
- Focused on driving sales and planning for upcoming seasons.
- Supported performance evaluations and guided associates needing improvement.
- Participated in store walkthroughs with management teams, addressing directives and feedback.
- Mentored and guided associates to build a skilled workforce.
- Kept informed about store initiatives and communications.
- Monitored staff resources and anticipated future staffing requirements.
Store Manager, Operations Manager,Mech Manager
TJ Maxx
Cookeville, TN
08.2005 - 09.2012
- Executed placement of regional visual standards, piograms, and artwork.
- Assisted in gathering and analyzing consumer feedback and market data for in-store merchandising.
- Coordinated creative commercial displays to enhance customer engagement and boost sales.
- Collaborated with store managers and staff to optimize product and display placement.
- Conducted research on customer demographics and design trends over product lifecycles.
- Identified and engaged vendors and suppliers for sourcing necessary elements and supplies.
- Tracked project costs and adhered to budget constraints.
Education
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Hillwood High
Nashville, TNSkills
- Strategic planning
- Employee training and development
- Policy and program development
- Reporting and documenting
- Performance reviewing
- Develop employee knowledge
- Build successful teams
- Performance evaluations
- Cross-functional team management
- Time management
- Hiring and training
- Oversee operations
- Plan projects
- Props and scenery coordination
- Attended several classes and trainings
- Developed a talkable and approachable compassion and understanding
- Able to react to different situations and make quick decisions based on the need
- Support to associates and customers
- Resourceful and problem solver
- Attention to detail on all job requirements
- Ability to give help in a variety of situations
- Multi-tasker
Timeline
Store Manager, Training Store Manager
Dollar General
07.2024 - Current
Store Manager / Sales DM
Hanes Brands Corporation
07.2022 - 06.2024
Inbound Stower
Amazon
06.2018 - 11.2018
Manager
Kirkland’s Home
02.2017 - 05.2018
Manager
Aldi
11.2016 - 01.2021
Store Manager, Operations Manager,Mech Manager
TJ Maxx
08.2005 - 09.2012
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Hillwood High