Summary
Overview
Work History
Education
Skills
Timeline
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Amy Logsdon

Hampstead,MD

Summary

Cannabis professional with solid foundation in customer service and product expertise, prepared to contribute effectively in dynamic retail environment. Valued for ability to advise customers on product selection and ensure seamless purchasing experience. Known for strong teamwork and adaptability in fast-paced setting, bringing reliable product knowledge and interpersonal skills to team.

Overview

21
21
years of professional experience

Work History

Budtender/Licensed Agent

The Dispensary MD
09.2023 - 06.2025
  • Provided exceptional customer service and educated customers on cannabis products and their effects, ensuring compliance with state regulations.
  • Shared knowledge with consumers on the benefits of cannabis, safe usage and proper storing.
  • Maintained a clean, organized store environment while processing transactions and managing inventory efficiently.
  • Kept up-to-date with industry trends and product knowledge to deliver informed recommendations tailored to customer needs.
  • Processed customers' payments using the dispensary's Point of Sale (POS) system.

Health Policy Analyst

Maryland Dept of Health
09.2013 - 10.2017
  • Collaborated with stakeholders to implement health policies, enhancing service delivery.
  • Compiled detailed reports on healthcare initiatives, informing future policy decisions.
  • Analyzed data to support health policy development and provided technical assistance to ensure compliance.
  • Conducted comprehensive analysis of legislation impacting Maryland MA eligibility, enhancing policy development for community-based services.
  • Collaborated cross-functionally to improve behavioral health support coordination for long-term service seekers.
  • Recommended data-driven program improvements and service enhancements to management, ensuring compliance with operational standards.

Senior Service Coordinator

The Coordinating Center
09.2006 - 08.2013
  • Worked remotely.
  • Coordinated community care for individuals with disabilities, enhancing quality of life through tailored support plans and resource access.
  • Utilized technology for accurate documentation and reporting, ensuring compliance and efficiency.
  • Trained and mentored new staff, fostering a knowledgeable team capable of delivering exceptional service.

Community Living Manager

Target Community & Educational Services, Inc
05.2004 - 08.2006
  • Graduate program internship.
  • Supervised staff to ensure effective program implementation and consumer interaction, enhancing service quality.
  • Developed individualized plans and activities, focusing on consumer needs and outcomes.
  • Managed schedules and budgets, ensuring operational efficiency and compliance with regulations.

Education

Master of Human Services Management -

McDaniel College
05.2006

Bachelor of Arts - Psychology

McDaniel College
08.2004

Associate of Art - Psychology

Daytona Beach Community
05.2001

Skills

  • Passion for the cannabis culture
  • Customer first mind-set
  • Excellent listening
  • Presentation skills
  • Written communication
  • Ability to multitask
  • Thrives in a fast-paced retail setting
  • Proficient in Microsoft Office
  • Product knowledge expertise
  • Patience and empathy

Timeline

Budtender/Licensed Agent

The Dispensary MD
09.2023 - 06.2025

Health Policy Analyst

Maryland Dept of Health
09.2013 - 10.2017

Senior Service Coordinator

The Coordinating Center
09.2006 - 08.2013

Community Living Manager

Target Community & Educational Services, Inc
05.2004 - 08.2006

Bachelor of Arts - Psychology

McDaniel College

Associate of Art - Psychology

Daytona Beach Community

Master of Human Services Management -

McDaniel College

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Amy Logsdon