Amy Luoma
San Diego,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Media All Stars
Kerny Mesa, CA
10.2023 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed database systems containing customer contact information.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Server
Oggis Pizza and Brewing co
San Diego, CA
July2022 - Current
- Maintained high standards of customer service to daily costomers
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Customer Service
Home Depot
Vista, CA
01.2012 - 11.2014
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped with purchases and signed customers up for rewards program.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Medical Technician - Medical Assisting
UEI
San Marcos, CA07.2015
HHP License - Holistic Health
Natural Success
Encinitas05.2008
High School Diploma -
Fallbrook High School
Fallbrook, CA06.2006
Skills
- Problem-solving
- Service Prioritization
- Suggestive Selling
- Self Motivated
- Quality Control
- Positive and Professional
Timeline
Administrative Assistant
Media All Stars
10.2023 - Current
Customer Service
Home Depot
01.2012 - 11.2014
Server
Oggis Pizza and Brewing co
July2022 - Current
Medical Technician - Medical Assisting
UEI
HHP License - Holistic Health
Natural Success
High School Diploma -
Fallbrook High School
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