Compassionate Patient Care Technician with over ten years of healthcare experience providing safe, quality patient care. Skilled in vital signs, activities of daily living, documentation, and teamwork. Currently pursuing LPN licensure with a strong commitment to expanding clinical skills and advancing in the nursing profession.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Patient Care Technician
McLaren Northern Michigan Hospital
Petoskey, Michigan
03.2020 - Current
Delivered a range of basic patient care services, facilitating nursing functions and supporting activities of daily living.
Assisted nursing staff with compassionate patient care, enhancing patient comfort and daily living activities.
Responded promptly to call lights and addressed requests from patients, families, and staff, ensuring timely support.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Certified Nursing Assistant
Villa at the Bay
Petoskey, Michigan
09.2014 - 10.2020
Monitored vital signs and reported changes to nursing staff promptly.
Assisted residents with daily living activities and personal hygiene tasks.
Supported residents during meals, ensuring proper nutrition and hydration.
Documented patient care activities accurately in electronic health records.
Maintained cleanliness and safety in resident living areas and common spaces.
Manager
Subway
Petoskey, Michigan
06.2012 - 09.2014
Supervised daily operations in fast-paced food service environment.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trained staff on customer service and food safety standards.
Enforced customer service standards and resolved customer problems to uphold quality service.
Closing Manager
McDonalds
East Jordan, Michigan
06.2010 - 06.2012
Trained staff on closing protocols and cash handling procedures.
Ensured compliance with company policies during nightly closing processes.
Implemented safety measures to maintain a secure environment for staff.
Maximized team morale and minimized turnover by recognizing performance and reinforcing positive choices.
Coordinated inventory checks and ensured stock levels were accurate.
Oversaw cleanliness of dining area and kitchen during closing hours.