Amy McComber
Hartsville,SC
Summary
Professional retail team member with strong experience in customer service, inventory management, and sales support. Known for effective teamwork, reliability, and adaptability in fast-paced environments. Skilled in point-of-sale systems, merchandising, and maintaining clean, organized store. Focused on delivering excellent results and enhancing customer satisfaction.
Overview
16
16
years of professional experience
Work History
Store Team Member
JOANN Fabrics and Crafts
10.2011 - 05.2012
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves well stocked.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
Lead Sales/Lead Cashier
PetSmart
08.1996 - 09.1999
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Science -
Trident Technical College
Charleston, SC05-2004
Skills
- Goal-oriented mindset
- Reliability and punctuality
- Returns and exchanges
- Manage inventory
- Organization
- Multitasking Abilities
- Telephone Etiquette
- Operate cash registers
- Customer Relations
Timeline
Store Team Member
JOANN Fabrics and Crafts
10.2011 - 05.2012
Lead Sales/Lead Cashier
PetSmart
08.1996 - 09.1999
Associate of Science -
Trident Technical College