Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

AMY MCKAY

Coon Rapids,MN

Summary

Talented Coordinator with expert team leadership, planning and organizational skills built during successful 15 year career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

14
14
years of professional experience

Work History

Scheduling Manager and Staffing Coordinator

New Kingdom Healthcare
Eden Prairie, MN
01.2021 - 01.2022
  • Assisted in implementing blocked schedules for Doctors
  • Developed schedules for 100+ staff; Doctors, Nurses and Office staff
  • Determined staffing needs and develops strategy.
  • Prepared and organized work schedules for employees to make sure appropriate number of personnel and staff are on duty in every given work period/shift.
  • Scheduled and approved vacation and time off requests as well as make sure all vacant shifts are filled to meet employment/staffing requirements.
  • Ensured all staffing decisions comply with company policies and regulatory standards.
  • Reported scheduling issues and job vacancies to management.
  • Assisted with employee recruitment; collaborates with departmental managers to understand skills and competencies required for openings.

Lead Scheduling and Staffing Coordinator

M-Health Fairview
Minneapolis, MN
01.2016 - 01.2021
  • Effective Team Lead Scheduler/Staffing Recruiter & Resource
  • Highly effective and thorough communication
  • Respected Team Preceptor
  • Produced schedules in timely manner for 500+ staff
  • Identify unit needs and posts open and available shifts accordingly
  • Makes daily staffing adjustments as needed.
  • Collaborate with Administrative Nursing teams to determine unit needs
  • Proactively adjusts daily staffing
  • Participated in department and system improvement projects
  • Acts as timekeeper resource for electronic time keeping system
  • Grievance research and reporting
  • Performed KPI reporting

Scheduling and Staffing Coordinator

Allina Mercy Hospital
Coon Rapids, MN
01.2009 - 01.2014
  • Created and maintained schedules for 200+ staff
  • Staffing Recruiter
  • Scheduling shifts, orientations, and education to meet staff work agreement and hospital requirements.
  • Assigned skilled staff to meet multiple unit needs.
  • Processed and authorized of timecard adjustments, exchanges, post and approve shifts, and vacation confirmation.

Staffing Coordinator

Children’s Hospitals
Saint Paul, MN
01.2007 - 01.2010
  • Assigning skilled staff to meet multiple unit needs
  • Recruited highly successful hospital staff to meet unit needs.
  • Advocated for staff members, helping to identify and resolve conflicts
  • Improved office efficiency by effectively managing internal communications and correspondence

Education

Some College (No Degree) - General Studies

Anoka Ramsey Community College
Cambridge, MN

Skills

  • Scheduling and Coordinating
  • Customer Support
  • Schedule Management
  • Interpersonal Relationships
  • Effective Multitasking
  • Critical Thinking
  • Staff Training
  • Creative Solutions
  • Kronos Timekeeping
  • Job Assignments
  • Conflict Resolution
  • Software Integration

Accomplishments

Positive approach to resolving problems and offer solutions.” "Amy’s attitude promotes positive culture.”

~Manager-Allina

“I am so happy to have Amy in her position. She is an excellent scheduler, and provides great customer service to her units. She is also a go-to problem solver, and I really appreciate her taking the lead role. She knows the details, but can see the big picture as well.”

~Manager-Fairview


  • Used Microsoft Excel to develop spreadsheets to aid department with multiple tasks; staffing, timekeeping, seniority, KPI's.
  • Collaborated with teams of 5-20 to implement software migrations on 3 different occasions:
  • ANSOS to Kronos
  • ANSOS to Avantas
  • Humanity to ADP
  • Resolved product issue through consumer testing.


Timeline

Scheduling Manager and Staffing Coordinator

New Kingdom Healthcare
01.2021 - 01.2022

Lead Scheduling and Staffing Coordinator

M-Health Fairview
01.2016 - 01.2021

Scheduling and Staffing Coordinator

Allina Mercy Hospital
01.2009 - 01.2014

Staffing Coordinator

Children’s Hospitals
01.2007 - 01.2010

Some College (No Degree) - General Studies

Anoka Ramsey Community College

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AMY MCKAY