AMY MCNEILL
Massillon,OH
Summary
Experienced accounts receivable specialist with over 25 years of proven track record in managing all aspects of accounts receivable operations within fast-paced, high-volume settings. Adept at efficiently applying cash, resolving billing discrepancies, and generating precise account statements. Demonstrated expertise in consistently meeting tight deadlines by accurately preparing weekly past due reports. Known for meticulous attention to detail, dependability, and a strong drive for exceptional performance.
Overview
34
34
years of professional experience
Work History
Accounts Receivable Specialist
Rohrer Corporation
03.2023 - Current
- Post and apply cash, check and wires to corresponding customer accounts based on remittance details provided by customers on a daily basis.
- Monitor and follow up overdue payments and payment plans from clients to establish good cash flow.
- Respond to and manage email inboxes regarding customer inquiries and/or disputes.
- Collaborate with internal and external customers to resolve disputes.
- Review customer accounts regarding credit history, dates contacted and other relevant information to keep accurate records.
- Produce and email monthly statements to customers and assist with related requests for information and clarification.
- Work in paperless environment to accomplish assignments electronically.
Sr. AR/Credit Specialist
DRB Systems, LLC
10.1998 - 02.2023
- Processed daily invoicing, recurring monthly billing, handled customer account inquiries via email and phone in a fast paced environment, cash application, account reconciliations, B2B AR collections, customer account setups, maintain customer records, EOM AR Closing processes and GL reconciliation.
Office Manager
Marc Glassman Inc
04.1991 - 07.1998
- Cashier, Customer Service Desk, Cash Office, Office Manager
Education
General Studies -
University of Akron
Akron, OH12.1991
High school or equivalent - undefined
Jackson High School
Massillon, OH06.1991
Skills
- AR Billing (utilizing multiple Internal platforms)
- Credit and collections
- Strong Internal/External customer communication skills
- Process/Maintain monthly recurring billing/payment plans (Credit Card/ACH Drafts)
- Account reconciliations
- Knowledgeable in Microsoft Dynamics SL and Great Plains
- Microsoft Office Suite (Excel, Word, Outlook)
- Dispute Resolution
- Accurate payment posting
- Aging reports analysis
Timeline
Accounts Receivable Specialist
Rohrer Corporation
03.2023 - Current
Sr. AR/Credit Specialist
DRB Systems, LLC
10.1998 - 02.2023
Office Manager
Marc Glassman Inc
04.1991 - 07.1998
High school or equivalent - undefined
Jackson High School
General Studies -
University of Akron
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