Amy Meza
Anaheim,CA
Summary
Versatile and dedicated professional with over a decade of experience across education, operations, property management, and customer service. Known for building efficient systems, supporting diverse populations, and leading with empathy and results. Strong organizational, communication, and problem-solving skills, with a proven ability to adapt and thrive in dynamic environments.
Overview
18
18
years of professional experience
Work History
Instructional Aide
Rossier Park
04.2023 - Current
- Provide one-on-one and small group academic support to students, including those with special needs.
- Assist in developing and implementing lesson plans tailored to individual learning styles.
- Maintain an organized and engaging classroom environment, preparing materials and supporting educators.
Property Manager / Short-Term Rental Operator
Interlude House
03.2021 - Current
- Manage daily operations of vacation rentals, ensuring high guest satisfaction through cleanliness, communication, and hospitality.
- Coordinate housekeeping, supply ordering, and maintenance to ensure seamless turnover.
- Resolve escalated issues efficiently, improving online ratings and repeat bookings.
Owner / Operator
Xperienced Movers
10.2013 - 01.2023
- Launched and managed a successful moving business from the ground up.
- Trained and supervised employees, maintained low turnover, and built a reputation for reliability.
- Handled scheduling, customer service, and logistics to ensure smooth and timely moves.
Manager
Trycera Financial
08.2017 - 03.2020
- Recruited, trained, and mentored staff in client-facing roles.
- Oversaw daily operations, improved customer service outcomes, and developed strategic goals.
- Streamlined internal processes and built a strong support team.
Inside Sales Specialist
First American Payment Systems
08.2009 - 01.2012
- Developed and implemented targeted sales strategies to drive revenue.
- Conducted client meetings and presentations to boost product engagement.
- Trained new hires in effective sales techniques and compliance.
Student Assistant (Clerical)
CSU Fullerton Health Center
08.2007 - 07.2009
- Provided administrative support to staff and departments.
- Maintained confidentiality while handling sensitive student records.
- Helped streamline office procedures and special projects.
Education
Bachelor of Science - Health Science
California State University, Fullerton
Fullerton, CA05.2009
Skills
- Student Support & Classroom Assistance
- Customer Relations & Conflict Resolution
- Team Leadership & Training
- Operations & Process Management
- Scheduling & Resource Coordination
- Administrative Support
- Adaptability & Multitasking
- Communication (Verbal & Written)
References
References available upon request
Timeline
Instructional Aide
Rossier Park
04.2023 - Current
Property Manager / Short-Term Rental Operator
Interlude House
03.2021 - Current
Manager
Trycera Financial
08.2017 - 03.2020
Owner / Operator
Xperienced Movers
10.2013 - 01.2023
Inside Sales Specialist
First American Payment Systems
08.2009 - 01.2012
Student Assistant (Clerical)
CSU Fullerton Health Center
08.2007 - 07.2009
Bachelor of Science - Health Science
California State University, Fullerton
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