Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Milbrand

East Amherst,NY

Summary

Dynamic Staff Pharmacist with extensive experience at Rite Aid, excelling in medication therapy management and immunization administration, seeking to provide continuity of care to displaced long standing Rite Aid pharmacy clients. Proven ability to enhance patient care through effective counseling and strong customer service skills. Committed to quality assurance and staff training, fostering a collaborative environment that drives pharmacy efficiency and patient satisfaction.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Staff Pharmacist

Rite Aid
08.2007 - Current
  • Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Effectively resolved insurance rejections and other billing issues.
  • Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
  • Provided medication therapy management to patients using Outcomes and Mirixa.
  • Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
  • Improved pharmacy efficiency by training new staff pharmacists and pharmacy technicians on proper procedures and protocols.

Staff Pharmacist

Eckerd Drugs
02.1997 - 08.2007
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Effectively prioritized tasks and organized workflow to increase efficiency.

Staff Pharmacist

Fays Drugs
08.1990 - 02.1997
  • Performed technical processes required to dispense medications to patients.
  • Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.

Education

Bachelor of Science - Pharmacy

SUNY At Buffalo
Buffalo, NY

Bachelor of Science - Biology

College of William And Mary
Williamsburg, VA

Skills

  • Medication dispensing
  • Drug utilization review
  • Immunization administration
  • Pharmacy automation systems
  • Retail pharmacy procedures
  • HIPAA regulations compliance
  • Patient education and counseling
  • Committed to quality assurance and regulatory compliance
  • Staff training
  • Medication inventory management
  • Customer service and communication skills

Certification

  • New York State Licensed Pharmacist
  • Certified Immunizer
  • Basic Life Support - American Heart Association

Timeline

Staff Pharmacist

Rite Aid
08.2007 - Current

Staff Pharmacist

Eckerd Drugs
02.1997 - 08.2007

Staff Pharmacist

Fays Drugs
08.1990 - 02.1997

Bachelor of Science - Pharmacy

SUNY At Buffalo

Bachelor of Science - Biology

College of William And Mary

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Amy Milbrand