Amy Razo

• Initiated friendly interactions with members and created a welcoming first impression. • Assisted with membership sales and account questions. • Handled cash transactions and phone calls professionally. • Resolved customer concerns while maintaining a positive attitude.

• Provided excellent customer service in a high-volume gym.
• Checked members in and assisted with memberships.
• Answered phones and handled guest questions.
• Maintained a professional and organized front desk.
• Built positive relationships with members.

• Provided exceptional customer service by assisting members with questions, scheduling appointments, and resolving concerns professionally.
• Built positive relationships with customers through clear communication, empathy, and active listening.
• Managed a high volume of incoming calls while maintaining accuracy, efficiency, and professionalism.
• Solved customer issues quickly and effectively while multitasking in a fast-paced environment.