Amy Morales
Reno,Nevada
Summary
Hi, my name is Amy and I am currently 18 years old. I am a hard-working and driven person that is not afraid to take on hard challenges. I know how to manage my time to get the job done right and fast. I am an open and honest person who likes to take advice and feedback to improve the way I do my job. I am organised and like to keep the places around my work area clean and organised. I am currently enrolled in the JROTC Program which has helped me do my job better than before. I am a bit shy at first but it doesn’t stop me from have good customer service or being a fun and respectful person.
Overview
2
2
years of professional experience
Work History
Sales Associate
JCPenney
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Five Below
01.2023 - Current
- As a sales associate, my responsibilities were to help customers at the self checkouts, keep the checkout area clean, re-stock things that were around me, do smaller tasks that my managers asked of, or I would be on the sales floor stocking up new products.
Education
High School -
Earl Wooster High School
Reno, NVSkills
- Speaks Spanish and English, Good with kids, 1 year of cash handling, Fast at doing any task that are asked of me but it is done the right way, good customer service, I can multitask, good adaptability, and have a good time management
Awards
Nevada Air National Guard - Outstanding Cadet (JROTC), Reserve Organisation of America (JROTC)
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Sales Associate
JCPenney
11.2024 - Current
Sales Associate
Five Below
01.2023 - Current
High School -
Earl Wooster High School