Raul Macz
Costa Mesa,CA
Summary
Experienced property and operations manager with over 5 years of expertise in overseeing large-scale facilities, financial oversight, and compliance management. Proven track record in leading teams, managing budgets, and driving operational efficiency to achieve high occupancy rates and cost reductions. Strong communication and problem-solving skills, with a focus on improving processes and fostering client relationships. Currently pursuing a degree in Business and Finance to further enhance financial and operational capabilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Stadium Properties LLC
Irvine, CA
2024.10 - Current
- Implemented inventory management procedures to ensure stock availability.
- Completed frequent walk-throughs and directed team members to correct issues
- impacting store appearance or professionalism.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Account Manager
Team Property Management
Orange
2024.03 - 2024.08
- Organized board meetings, ensured compliance with regulations, managed operations, engaged with the community, and developed the company website.
- Managed client relationships and communication for diverse property portfolios.
- Managed multiple accounts simultaneously while meeting deadlines.
- Acted as main point of contact in matters relating to client concerns and needs.
- Prepared monthly financial statements for each account.
Property Manager
Extra Space Storage
Irvine
2022.04 - 2024.02
- Oversaw operations of storage facilities, monitored performance metrics, coordinated vendors, led a team, communicated with management, and implemented cost management strategies.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Collected monthly assessments, rental fees, deposits and payments.
- Facilitated tenant paperwork processing and verification.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Store Manager
Public Storage
Irvine
2019.02 - 2022.03
- Managed customer service, maintained properties, ensured account accuracy, communicated with district manager, conducted auctions, and handled cash collections.
Stock Lead/Key Holder
PacSun
Costa Mesa
2018.11 - 2019.03
- Organized stock room, managed merchandise, provided customer service, and collaborated with the Store Manager.
Education
Business/Finance -
Orange Coast College
Costa Mesa, CA09.2024
Newport Harbor High School
05.2017
Skills
- Customer service (6 years)
- Bilingual (10 years)
- Retail Sales (2 years)
- Microsoft Word (4 years)
- Spanish (4 years)
- Pricing (3 years)
- Time Management (4 years)
- Property Management (5 years)
- Landscape Maintenance (1 year)
- Facilities Management (4 years)
- Software Troubleshooting (1 year)
- Bilingual - fluent in both English and Spanish
- Work well with a team or independently
- Multitask oriented
- Reliable
- Tech savvy
- Good logic application
- Customer service and sales
Certification
Driver's License
Timeline
Assistant Store Manager
Stadium Properties LLC
2024.10 - Current
Account Manager
Team Property Management
2024.03 - 2024.08
Property Manager
Extra Space Storage
2022.04 - 2024.02
Store Manager
Public Storage
2019.02 - 2022.03
Stock Lead/Key Holder
PacSun
2018.11 - 2019.03
Business/Finance -
Orange Coast College
Newport Harbor High School