Summary
Work History
Education
Skills
Languages
Timeline
Barista

Yesenia Reyes

Fort Worth,TX

Summary

Reliable, detail-oriented individual with experience in fast-paced retail environments, specializing in enhancing customer satisfaction and operational efficiency. Proven ability to manage cash transactions, maintain inventory, and foster positive interactions. Strong communication skills and team collaboration expertise, consistently contributing to a welcoming atmosphere and high service standards. Seeking to leverage hospitality and organizational skills in a receptionist role.

Work History

Barista

Starbucks
05.2024 - Current
  • Ensured customer satisfaction, resolving concerns, issues and empathetically.
  • Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards
  • Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations
  • Efficiently operated espresso machines, blenders, and other equipment to prepare high-quality beverages in a fast-paced setting
  • Demonstrated strong knowledge of Starbucks menu items, ingredients, and preparation methods to assist customers with their selections
  • Collaborated with team members to ensure smooth workflow during peak hours, contributing to overall customer satisfaction
  • Managed cash transactions accurately and efficiently while upholding cash handling procedures
  • Adhered to company policies and procedures regarding food handling, sanitation, and quality control at all times
  • Participated in ongoing training sessions to stay updated on new products, promotions, and company initiatives
  • Maintained inventory levels by restocking supplies as needed and communicating inventory needs to management
  • Assisted in the setup of promotional displays or seasonal decorations as directed by store management

Store Clerk

QuikTrip
02.2018 - 12.2020
  • Worked efficiently under pressure in a fast-paced environment.
  • Ensured the store environment remained clean, safe, and welcoming, fostering positive customer interactions
  • Assisted with inventory management by rotating stock, checking product expiration dates, and removing outdated items
  • Managed cash register operations, accurately processing transactions and maintaining proper cash balances
  • Stocked shelves and maintained inventory levels to ensure product availability for customers
  • Monitored expiration dates of perishable items and rotated stock accordingly to minimize waste
  • Operated lottery machine and processed ticket sales according to established procedures
  • Handled customer inquiries regarding products, prices, promotions, and store policies
  • Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction
  • Assisted with merchandising efforts including setting up promotional displays
  • Provided exceptional customer service to all store patrons, ensuring a positive shopping experience

Education

Associate in Arts -

Tarrant County College
Fort Worth, TX
07-2027

High School Diploma - undefined

Everman High School
Everman, TX
05.2019

Skills

  • Medical Terminology (1 year)
  • Native-level Spanish
  • Multitask
  • Good communication skills
  • Team leadership
  • Barista Experience
  • Cash Handling
  • Problem solving
  • Food Safety Experience
  • Customer service
  • Team collaboration
  • Problem-solving
  • Stock Replenishment
  • Time management
  • Attention to detail
  • Cash handling
  • Opening and closing duties
  • Safe food handling practices
  • POS systems

Languages

Spanish
Native or Bilingual

Timeline

Barista

Starbucks
05.2024 - Current

Store Clerk

QuikTrip
02.2018 - 12.2020

High School Diploma - undefined

Everman High School

Associate in Arts -

Tarrant County College
Yesenia Reyes