Amy Morris
Etters,PA
Summary
Adept at streamlining operations, I enhanced patient flow and privacy at Penn State Health, showcasing my expertise in HIPAA compliance and proficiency with Epic. My collaborative spirit and time management skills contributed to improved surgical scheduling efficiency, demonstrating a commitment to professionalism and teamwork.
Healthcare professional prepared for role in Labor and Delivery. Valued for maintaining accurate patient records and ensuring efficient communication within team. Known for adaptability and collaborative approach, contributing to positive work environment.
Overview
19
19
years of professional experience
Work History
Unit Secretary, Labor and Delivery
Penn State Health Milton S. Hershey Medical Center
07.2023 - Current
- Streamlined the unit''s daily workflow by accurately maintaining the patient census
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Check patients in and Pre reg baby and order an Epidural for patient
- Order Supplies
- Enter Birth Certificate ( Evitals)
Cashier
Wegmans
12.2020 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register to record transactions accurately and efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Unit Secretary
Penn State Hampden Hospital
10.2021 - 06.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained patient confidentiality in line with HIPAA regulations.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Order Supplies
- Enter Birth Certificates ( Evitals)
Medical Records Abstractor
Mantech
06.2019 - 09.2021
- Enhanced patient privacy by adhering to strict confidentiality protocols when handling sensitive medical information.
- Reduced errors in patient records by meticulously reviewing, verifying, and correcting data entries as needed.
- Streamlined medical records management by implementing an efficient filing system and updating electronic databases regularly.
- Ensured accuracy of medical coding by staying up-to-date with current industry standards and attending relevant training courses.
- Utilized Med Quest to manage and confirm patient data
Surgical Scheduler Coordinator
Wellspan Gastroenterology
09.2005 - 06.2019
- Supported successful surgical outcomes by ensuring accurate documentation of patient medical histories, insurance information, and surgical consents.
- Enhanced patient satisfaction by efficiently scheduling surgeries and pre-operative appointments.
- Collaborated with insurance providers to obtain necessary authorizations for scheduled surgeries, minimizing delays or cancellations due to coverage issues.
- Optimized resource utilization within the hospital by closely monitoring surgery schedules and adjusting staff assignments accordingly.
- Promoted effective teamwork among colleagues through consistent communication and collaboration on complex cases requiring coordination across multiple departments.
- Provided exceptional customer service to patients, addressing their concerns promptly while maintaining professionalism at all times.
Education
Associate of Science - Nursing
Saint Joseph's University
Lancaster06-2026
High School Diploma -
Susquenita High School
Duncannon, PA06-1996
Skills
- Professionalism and confidentiality
- Teamwork and cooperation
- HIPAA compliance
- Time management expertise
- Experience with computers, All-Scripts, E Care System, Epic, and medical record database
- Proficient in Microsoft Word, Excel, able to use a copier, Fax machine, calculator
- Scheduling appointments
Timeline
Unit Secretary, Labor and Delivery
Penn State Health Milton S. Hershey Medical Center
07.2023 - Current
Unit Secretary
Penn State Hampden Hospital
10.2021 - 06.2023
Cashier
Wegmans
12.2020 - Current
Medical Records Abstractor
Mantech
06.2019 - 09.2021
Surgical Scheduler Coordinator
Wellspan Gastroenterology
09.2005 - 06.2019
Associate of Science - Nursing
Saint Joseph's University
High School Diploma -
Susquenita High School