Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Amy Mullens

743 Golden Prairie Dr.,IL

Summary

Medical Assistant offering over ten years of experience with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes and providing the best possible experience to patients.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Marek Health
03.2023 - 11.2024
  • Placed medication orders through different pharmacy portals as ordered by the provider.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Reviewed patient physicals to ensure all needed medical information was provided.
  • Provided pharmacy tracking information to patient when available.
  • Worked closely with providers and health coaches if their patients had any issues with lab or pharmacy orders.

Certified Medical Assistant

Mercyhealth
10.2014 - 08.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Taught patients about medications, procedures, and care plan instructions.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.

Certified Medical Assistant

FHN - Freeport Health Network
11.2013 - 10.2014
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures, and care plan instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Set up exam rooms and prepared patients for various sterile procedures.

Education

Associate of Applied Science - Medical Assistant

Rockford Career College
Rockford, IL

Skills

  • Customer service
  • Data entry
  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Medication administration
  • Electronic health records
  • Medical records management

Timeline

Administrative Assistant

Marek Health
03.2023 - 11.2024

Certified Medical Assistant

Mercyhealth
10.2014 - 08.2022

Certified Medical Assistant

FHN - Freeport Health Network
11.2013 - 10.2014

Associate of Applied Science - Medical Assistant

Rockford Career College
Amy Mullens