Amy Nary
Janesville ,WI
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Bartender
Zoxx Social Club
01.2020 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Sales Representative ( Inbound Call Center)
Straight Forward
04.2016 - 12.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Stayed up-to-date with industry trends to position company as market leader.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Multi Location Bartender
Horizons Consulting
08.2012 - 04.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Education
High School Diploma -
Milton High School
Milton, WISkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Clear and effective communication
- Outgoing Personality
- Customer service expertise
- Handling Difficult Customers
- Memory retention
- Salesmanship
- Fast Learner
- Cost Control
Timeline
Bartender
Zoxx Social Club
01.2020 - 10.2024
Sales Representative ( Inbound Call Center)
Straight Forward
04.2016 - 12.2019
Multi Location Bartender
Horizons Consulting
08.2012 - 04.2016
High School Diploma -
Milton High School