Amy Natividad
Summary
A detail-focused coordinator with strong work ethic and dedication to achieving projects and expectations before the deadline. Known for flexibility with changing needs and reliability in delivering outcomes. Experienced at operating in fast-paced environments with objectives in scheduling, customer service practices, and quality of work.
Overview
4
4
years of professional experience
Work History
Pre-Boarding Coordinator
Kaiser Permanente
06.2024 - Current
- Coordinate with nurses, consultants, and hiring managers to accomplish hiring recruitment objectives
- Schedule health screening appointments for hires
- Monitor drug screens, backgrounds, and health screenings to ensure all requirements are met
- Develop action plans for escalated cases by utilizing problem solving skills in a timely manner
- Process I-9s by ensuring all necessary documents are collected and verified properly
Insurance Agent
United HealthCare
10.2021 - Current
- Design presentations and marketing materials to promote insurance products
- Maintain compliance with all industry regulations while ensuring all data is accurate and efficient
- Educate clients on Medicare health insurance plans, including HMO and PPO, to ensure they make informed decisions when selecting their coverage plan
Data Management & Entry Coordinator
Kaiser Permanente
11.2021 - 09.2024
- Serve as back up lead including analyzing data reports, implementing data, and distributing reports to the team
- Review, audit, and edit requisitions, while coordinating to all levels of management to ensure all data is input correctly and follows all collective bargaining/labor agreements
- Provide administrative support to senior management and supervisors to accomplish objectives
Administrative Intern
Kaiser Permanente
07.2021 - 11.2021
- Implemented the Kaiser Permanente FRONT Operations website and eLearning project, resulting in an improvement in customer retention
- Provided administrative assistance to the team by proofreading documents, presentations, and spreadsheets
- Coordinated multi-department projects to remain organized and structured
Education
MBA -
University of La Verne
05-2026
Bachelor of Science - Health Administration
University of La Verne
05-2021
Skills
- Fluent in Spanish
- Customer Service
- Scheduling and calendar management
- Cash Handling
- Instructional Design
- Office 365 (Word, Excel, PowerPoint, Outlook)
Timeline
Pre-Boarding Coordinator
Kaiser Permanente
06.2024 - Current
Data Management & Entry Coordinator
Kaiser Permanente
11.2021 - 09.2024
Insurance Agent
United HealthCare
10.2021 - Current
Administrative Intern
Kaiser Permanente
07.2021 - 11.2021
MBA -
University of La Verne
Bachelor of Science - Health Administration
University of La Verne
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