Amy Nedeau
Platteville,CO
Summary
Proven track record of enhancing operational efficiency and client satisfaction, notably at Source Refrigeration & HVAC. Expert in billing software and organizational expertise, adept at multitasking and maintaining meticulous attention to detail. Achieved significant improvements in billing accuracy and interdepartmental collaboration, demonstrating a strong ability to manage complex challenges and drive positive outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Billing Administrator
Source Refrigeration & HVAC
01.2013 - 05.2016
- Maintained accurate records of clients'' financial transactions, ensuring data integrity within the company''s database.
- Kept abreast of industry regulations to maintain compliance in all aspects of the billing process.
- Collaborated with other departments to address discrepancies in client accounts, promoting positive interdepartmental relationships.
- Increased billing accuracy by diligently reviewing and reconciling invoices and payment records.
- Managed complex billing situations with a high level of professionalism, resolving disputes and maintaining client satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
8 Hr Kitchen Manager
Jefferson County Schools
08.2009 - 01.2013
- Maintained clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering positive culture of teamwork and collaboration within the kitchen staff.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Prepared meals for 1800 students.
Office Supervisor
National Gift
06.2007 - 08.2009
- Provided exceptional customer service by addressing 30+ client inquiries promptly and professionally daily.
- Reduced operational costs through careful budget management and resource allocation.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Proficient with Quickbooks.
- Maintained daily inventory and sales spreadsheets.
Assistant Chef/Supervise Volunteers
City Of Broomfield/Senior Center
01.2004 - 05.2007
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Enhanced guest satisfaction by consistently preparing and presenting high-quality dishes in a timely manner.
- Played key role in catering special events such as weddings and corporate functions, delivering exceptional dining experiences for clients.
- Supervised up to 10 volunteers daily.
Entrepreneur
Kettle Of Gold
01.2001 - 10.2006
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Established successful startup by researching market opportunities, creating business plan, and securing funding.
- Optimized supply chain processes for increased efficiency, cost reduction, and better inventory management.
- Managed purchasing, sales, marketing, State and County sales tax and banking.
Skills
- Organizational Competency
- Attention to Detail
- Bookkeeping knowledge
- Billing Software Proficiency
- Time Management
- Multitasking Abilities
- Microsoft Office
Timeline
Billing Administrator
Source Refrigeration & HVAC
01.2013 - 05.2016
8 Hr Kitchen Manager
Jefferson County Schools
08.2009 - 01.2013
Office Supervisor
National Gift
06.2007 - 08.2009
Assistant Chef/Supervise Volunteers
City Of Broomfield/Senior Center
01.2004 - 05.2007
Entrepreneur
Kettle Of Gold
01.2001 - 10.2006
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