Amy Neff
New Market,VA
Summary
Conscientious Healthcare professional offering over 15 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Medical Assistant/Lead Phlebotomist
Valley Health
11.2017 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Advanced Plasma Center Technician
Biolife Plasma Services
03.2012 - 11.2014
- Contributed to overall center performance by consistently meeting productivity targets regarding donor volume and plasma yield rates.
- Ensured proper storage conditions for collected plasma products according to industry standards while maintaining strict adherence to established protocols.
- Monitored key performance indicators closely to identify areas needing attention or improvement proactively.
- Collaborated with management to address any concerns or discrepancies, maintaining a high level of quality control within the center.
- Conducted inventory assessments regularly to guarantee adequate supplies for daily operations, minimizing potential delays or disruptions.
- Enhanced safety protocols by conducting thorough equipment inspections and maintenance.
- Increased donor satisfaction by providing exceptional customer service during plasma collection procedures.
Education
National College
Harrisonburg, VA 08.2011 - 05.2012
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Vital Sign Monitoring
Data Entry
Phlebotomy
CPR
Immunization Administration
Patient Assessments
Medical Procedures
Professionalism and Ethics
Patient Flow Management
Certification
- CPR/AED Certification
- Phlebotomy Technician Certification (PBT) - American Society for Clinical Pathology (ASCP).
Timeline
Medical Assistant/Lead Phlebotomist
Valley Health
11.2017 - 05.2024
Advanced Plasma Center Technician
Biolife Plasma Services
03.2012 - 11.2014
National College
08.2011 - 05.2012
- CPR/AED Certification
- Phlebotomy Technician Certification (PBT) - American Society for Clinical Pathology (ASCP).
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