Asia Morris
Salem,WI
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant/Lead Phlebotomist
Outreach Community Health Center
Racine, WI
09.2025 - Current
- Supervised daily operations of medical assistance team, ensuring compliance with healthcare regulations.
- Coordinated patient intake processes, enhancing workflow efficiency and reducing wait times.
- Conducted regular quality assurance checks to maintain high standards of patient care and safety.
- Developed training materials for new hires, improving onboarding experience and knowledge retention.
- Evaluated staff performance and provided constructive feedback to drive continuous improvement within the team.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
- Implemented best practices for specimen handling to minimize contamination risks.
- Regularly reviewed latest research in phlebotomy techniques to stay current on industry advancements.
- Centrifuged blood samples as outlined in clinical protocols.
Medical Assistant
Ascension Hospital (Chemotherapy)
06.2025 - 08.2025
- Document baseline vital signs (temperature, heart rate, respiratory rate, blood pressure, oxygen saturation) before infusion and at scheduled intervals during treatment per protocol.
- Monitor for signs of infusion reactions or changes in patient condition, report abnormalities to the supervising RN promptly.
- Observe patients for comfort, pain, fatigue, nausea, or other symptoms, escalate concerns according to policy.
Provide patient comfort measures (blankets, pillows, snacks, hydration) and assist with non-medication care needs as directed. - Pre-and post-infusion support, escort patients to infusion areas, verify patient identity, confirm treatments and schedules, and assist with room preparation.
- Prepare and organize supplies for the infusion suite; assist with non-sterile tasks as allowed and under supervision.
Collect and document pre- and post-infusion information (patient-reported symptoms, antisemitic use, oral intake). - Charting and documentation, Enter accurate data into the EMR, including vitals, intake/output, medications administered (supportive medications given by protocol), patient education provided, and any observations.
- Ensure documentation is complete, legible, and compliant with regulatory and facility standards.
- Schedule follow-up appointments and coordinate with nursing, pharmacy, and lab services as needed.
- Assist with phlebotomy or specimen collection for labs if certified and credentialed, following facility policies.
Medical Assistant/Phlebotomist
Vista Hospital
Waukegan, IL
12.2021 - 06.2025
- Assisted healthcare providers with patient examinations and procedures.
- Administered medications and monitored patient vital signs effectively.
- Educated patients on treatment plans and preventive care measures.
- Supported clinical team by preparing examination rooms and sterilizing instruments.
- Coordinated lab tests and followed up on results with patients promptly.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Phlebotomist
Aurora Hospital
Kenosha, WI
08.2021 - 12.2021
- Collected blood samples using venipuncture techniques ensuring patient comfort and safety.
- Maintained accurate records of patient information and sample processing to support laboratory operations.
- Monitored inventory levels of phlebotomy supplies, ensuring availability for continuous operations.
- Improved patient turnaround times by optimizing scheduling processes for blood draw appointments.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Performing the correct order of draw.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Medical Assistant
Family Medicine Specialists
McHenry, IL
03.2018 - 07.2021
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained a clean and organized reception area, contributing to a professional, efficient, and welcoming environment for patients and visitors.
- Monitored patient vital signs and reported changes to healthcare team for timely intervention.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
High School Diploma -
Reuther High School
Kenosha, WISkills
- HIPAA compliance
- Clinical leadership
- Insurance verification and billing
- Patient education and counseling
- Vital signs monitoring
- Scheduling and appointment management
- Phlebotomy expertise
- Professionalism and ethics
- Critical thinking
- Treatment monitoring
- Prioritizing stat orders
- Immunization administration
- General housekeeping
Certification
- BLS- basic life support
Timeline
Lead Medical Assistant/Lead Phlebotomist
Outreach Community Health Center
09.2025 - Current
Medical Assistant
Ascension Hospital (Chemotherapy)
06.2025 - 08.2025
Medical Assistant/Phlebotomist
Vista Hospital
12.2021 - 06.2025
Phlebotomist
Aurora Hospital
08.2021 - 12.2021
Medical Assistant
Family Medicine Specialists
03.2018 - 07.2021
High School Diploma -
Reuther High School