Amy Neisen
Waverly,MN
Summary
Accomplished Director of Manufacturing Operations at Bora Pharmaceuticals, renowned for elevating team performance and fostering a culture of continuous improvement. Leveraged strategic planning and relationship-building skills to enhance cross-functional collaboration and drive innovation. Achieved significant employee retention and productivity increases, demonstrating exceptional leadership and operations management expertise.
Overview
35
35
years of professional experience
Work History
Director Manufacturing Operations
Bora Pharmaceuticals
06.2020 - 11.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Manager Manufacturing Operations
Upsher-Smith Laboratories, LLC.
03.2010 - 06.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Supervisor Manufacturing Operations
Upsher-Smith Laboratories, LLC.
09.2001 - 03.2010
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Lead Manufacturing Operations
Upsher-Smith Laboratories, LLC.
04.1999 - 09.2001
- Increased production capacity by identifying bottlenecks in the manufacturing process and implementing corrective measures.
- Monitored production schedules closely, facilitating rapid responses to changes in demand or market conditions.
- Fostered an atmosphere of accountability across all staff levels by consistently emphasizing individual responsibility for quality workmanship outcomes.
Manufacturing Technician
Upsher-Smith Laboratories, LLC.
09.1989 - 09.2001
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
Education
High School Diploma -
Howard Lake Waverly High School
Howard Lake, MNAssociate of Arts -
North Hennepin Community College
Minneapolis, MNSkills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Operations management
- Creativity and innovation
- Team management
- Budget management
- Business planning
Timeline
Director Manufacturing Operations
Bora Pharmaceuticals
06.2020 - 11.2024
Manager Manufacturing Operations
Upsher-Smith Laboratories, LLC.
03.2010 - 06.2020
Supervisor Manufacturing Operations
Upsher-Smith Laboratories, LLC.
09.2001 - 03.2010
Lead Manufacturing Operations
Upsher-Smith Laboratories, LLC.
04.1999 - 09.2001
Manufacturing Technician
Upsher-Smith Laboratories, LLC.
09.1989 - 09.2001
High School Diploma -
Howard Lake Waverly High School
Associate of Arts -
North Hennepin Community College
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