Amy Neuenfeldt
Leesville,LA
Summary
Adaptable and reliable delivery driver with a track record of optimizing delivery routes and ensuring timely order fulfillment. Strong attention to detail and commitment to teamwork drive success in meeting customer needs.
I have also been around military my whole life. I was raised on Camp Pendleton, in Oceanside, CA and have lived on multiple Army bases as well.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
Leesville, LA
03.2023 - Current
- Navigated complex delivery routes to ensure timely order fulfillment.
- Utilized GPS and mobile applications to optimize delivery efficiency.
- Communicated effectively with customers to enhance service satisfaction.
- Maintained accurate records of deliveries and customer interactions.
- Implemented strategies to improve route planning and reduce delivery times.
- Enhanced operational workflows through feedback collection and process refinement.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Paraprofessional
Vernon Parish School Board
Leesville, LA
09.2023 - 10.2025
- Assisted teachers in implementing individualized education plans for diverse learners.
- Supported classroom management and maintained a positive learning environment.
- Collaborated with special education staff to address student needs effectively.
- Facilitated small group instruction to enhance student understanding of core subjects.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Maintained a safe and inclusive classroom environment conducive to learning.
- Participated in professional development workshops to enhance skills and knowledge in special education practices.
- Monitored student behavior, reinforcing positive actions and addressing challenges effectively.
- Supported transition activities for students moving between grades or educational settings, ensuring continuity of care.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained positive attitude and affirmatively communicated with each student.
- Interacted physically and verbally with students throughout each day.
Picker/Warehouse Packer
FedEx/ Stryker Medical Supplies
Plainfield, IN
07.2021 - 05.2022
- Operated warehouse equipment to efficiently pick and package medical supplies.
- Ensured accuracy in order fulfillment through systematic verification processes.
- Collaborated with team members to optimize picking routes and enhance productivity.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Assisted in the development of streamlined workflows, improving overall efficiency in operations.
- Conducted regular quality checks to ensure compliance with industry standards and regulations.
- Facilitated communication between departments to support timely delivery of medical supplies.
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
- Utilized equipment such as pallet jacks, and picking cart speeding up the picking process without compromising safety standards.
- Followed safety protocols and procedures to minimize workplace accidents.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Worked closely with shipping teams to guarantee timely dispatch of completed orders, thereby improving customer satisfaction rates.
- Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
- Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Picked and packed order items.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Cashier
Wawa
Orange Park, FL
08.2018 - 07.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced register at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Supported team members during peak hours, ensuring smooth operations and quick service.
- Implemented best practices for cleanliness and organization in the checkout area.
- Adapted to changing demands, demonstrating flexibility in a fast-paced environment.
- Contributed to team goals by fostering a positive shopping experience for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
- Order picking and processing
Timeline
Paraprofessional
Vernon Parish School Board
09.2023 - 10.2025
Delivery Driver
DoorDash
03.2023 - Current
Picker/Warehouse Packer
FedEx/ Stryker Medical Supplies
07.2021 - 05.2022
Cashier
Wawa
08.2018 - 07.2020
High School Diploma -
Penn Foster Career School